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As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here's how to streamline IT operations and trim budget while still fueling business growth.
Process mining helps organizations gather insightful data to evaluate the reliability, efficiency and productivity of business processes throughout the company.
Machine learning, mobile software and videoconferencing are among the technologies enterprises are adopting to lay the groundwork for welcoming employees back safely to corporate offices.
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.
New, intelligent, independently scalable HCI solutions are capable of running general and mixed workloads to power all your applications.
The hiring process has gone remote, which means recruiters and candidates must adjust to the new normal of virtual interviews. Here's how to vet and woo candidates from a distance.
Bringing your whole self to work now includes showing up with your socioeconomic class as the backdrop and brings new challenges around equity and access.
Youu2019ve got it all covered: security, budget, stakeholdersu2019 needs. Or do you? These common self-deceptions can come back to haunt your IT initiatives u2014 and your career.
Few are available, yet many are needed. A shortage of qualified specialists is forcing IT leaders to try alternative ways of finding skilled experts in a variety of fields.
Africa-based tech leaders explore the way forward for doing business in the post-COVID-19 era as companies prepare for the reopening of economies.
Good-bye, IT peers; hello, power to abuse at your whim
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