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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

opinion

How to plan for a new business technology operating model

As organizations reinvent for the AI era, business leaders say they’re moving toward a new enterprise technology operating model. Here’s how to get started.

Apr 21, 2025 7 mins
CIO Digital Transformation Generative AI
opinion

From Copilot to agent – AI is growing up, and CISOs need to be ready

Agentic AI is still in its deployment infancy, and while it is an area of high promise, it isn’t without its risks and concerns.

Apr 18, 2025 7 mins
Artificial Intelligence CSO and CISO
feature

CIOs must mind their own data confidence gap

CIOs and other C-level execs believe their orgs’ data is primed for AI, but VPs closer to the IT pipelines see bad data being used to make key business decisions — a blind spot CIOs must rectify.

Apr 17, 2025 7 mins
Artificial Intelligence Data Governance IT Strategy
feature

10 most used gen AI tools in the enterprise

From AI chatbots and virtual assistants, to audio and video generators, these are the frontrunner gen AI tools in use today.

Apr 17, 2025 9 mins
CIO Development Tools Generative AI
brandpost Sponsored byAmazon Web Services (AWS) and IBM

Transforming customer experience with AI at Alorica

Instana, powered by AI and integrated with Amazon Web Services, gives IT professionals the visibility and speed to fix issues faster, cut costs, and keep innovation on track.

Aug 4, 2025 5 mins
Artificial Intelligence Digital Transformation
interview

Transforming customer experience with AI at Alorica

Mike Clifton, CIO turned CEO of the global customer solutions business, offers advice to CIOs on how to get started with AI.

Apr 16, 2025 7 mins
CIO Data Quality ROI and Metrics
feature

AI: the ultimate check against organizational well-being

To use AI effectively, businesses need strong governance processes, people-centered priorities, and easy access to learning and development.

Apr 16, 2025 9 mins
CIO Data Quality IT Governance
news

Google’s AI innovations at Cloud Next 2025: What CIOs need to know

The announcements made at Google Cloud Next 2025 were designed to help CIOs adopt and scale agents while reducing integration complexity and costs.

Apr 15, 2025 5 mins
Generative AI Google Cloud Next
opinion

Judgment Day is coming… for AI

AI appears to have unlimited potential, but will never reach it without being trained like a human to exercise judgment to make the “right” decisions.

Apr 14, 2025 6 mins
Artificial Intelligence
feature

CIOs recalibrate IT agendas to make room for rising AI spend

The rush to invest in AI has reconfigured IT’s priority list, exposing some organizations to future risks as legacy tech lingers, architecture updates get backburnered, and work with other emerging technologies peters out.

Apr 14, 2025 8 mins
Artificial Intelligence Budgeting IT Strategy
opinion

Could MCP supercharge the agentic AI revolution?

Agentic AI might have the possibility to transform how enterprises innovate with data, but connecting disparate data sources with LLMs is a roadblock to innovation. Model context protocol (MCP) has the potential to change that.

Apr 14, 2025 5 mins
CIO Data Quality IT Skills