Digital Transformation

How print giant Hung Hing embraced AI

As CIO of a Hong Kong-based printing manufacturer, Yee Yu has implemented more than 150 change initiatives in 10 years to challenge the technology thinking of a traditional industry.

The next digital disruption: The CIO role

Digital disruption is more than just an organizational existential threat. Here are five key disruptors that are reshaping the CIO role — and the skills IT leaders will need to adapt.

Southeast Asia’s ‘smart cities’ project finalists

IDC is taking votes for the best smart cities project throughout Asia, including 16 projects in the ASEAN region.CIO

5 tips for navigating supplier relationships in an economic downturn

Don't let cost-cutting derail your digital transformation; take these steps to strengthen supplier relationships.

Inside the digital transformation of Etiqa Insurance

Inside the digital transformation of Etiqa Insurance

In spearheading business transformation and technology efforts, Dennis Liu has reshaped Etiqa Insuranceu2019s market standing in Singapore through a commitment to digitalisation.

Doubling down on digital transformation during the coronavirus pandemic

CIOs opting to hunker down and wait out COVID-19 should think again. By revving up their digital business strategies, they position themselves for growth when the pandemic subsides, say experts and CIOs.

What makes a great chatbot? Laser focus on customers

Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here's how to ensure your chatbot initiative pays off.

‘Single source of truth’ dictates RMA Group’s tech priorities

As group CIO of RMA Group, Alex Konnaris is spearheading standardisation efforts at the Bangkok-based global business solutions specialist.

Scaling agile and DevOps for digital transformation

Overhauling your product and services development and delivery process at the organizational level can help ensure digital success.

What is human-centered design? A product framework that embraces empathy

HCD is a design framework centered around end-user desires and needs. Implementing it can help your company design and deliver high-quality products and customer experiences.