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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

feature

United goes digital to ease overbooked-flight aggravation

The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.

17 Jun 2019
BPM Systems CIO 100 Digital Transformation
feature

9 effective team building activities to try this year

Whether you're trying to mend a broken team, make newcomers feel welcome or reward a high-performing team, finding the right team building activity is key. Here are 9 popular activities and why they work.

14 Jun 2019
IT Leadership
feature

7 tips for getting out of a bad vendor contract

When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Hereu2019s how to preserve essential business operations, your vendor relationship and your job.

13 Jun 2019
Budgeting IT Governance IT Strategy
feature

Beate Uhse aims to personalize the online sex shop

Once Germanyu2019s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.rn

12 Jun 2019
Digital Transformation IT Leadership Retail Industry
brandpost Sponsored byAVEVA

How a dynamic digital strategy revitalised Mediacorp

Industrial digitization is empowering companies to sharpen their competitive edge, writes Sean Gregerson, Vice President of Global Asset Performance Management at AVEVA.

28 Jan 2022
IT Leadership
interview

How a dynamic digital strategy revitalised Mediacorp

Parminder Singh, Chief Commercial and Digital Officer at Mediacorp, explains how data, analytics and artificial intelligence transformed a legacy media business into a global pioneer

12 Jun 2019
Digital Transformation IT Leadership
feature

RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.

12 Jun 2019
BPM Systems Digital Transformation IT Strategy
opinion

All change isn’t the same

Change is change, right? Not exactly. The interaction of speed and predictability make your leadership role more important than ever. Read on to find out how change is changing and how you can help your team flourish in its face.

11 Jun 2019
Change Management IT Leadership IT Strategy
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Unlocking innovation: Tips for transforming a risk-averse IT culture

A new book from Deloitte and MIT Sloan Management Review offers insights on how to cultivate a culture of innovation.

11 Jun 2019
Digital Transformation IT Leadership Innovation
opinion

CIOs must play a key role in ecosystem strategies

Ecosystems have evolved as a method to bring new digital capabilities, among others, to businesses. As such, CIOs should have a strategic role in developing them.

10 Jun 2019
C-Suite CIO Digital Transformation
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IT as a product: Secrets of successful launches

To improve efficiency and user outcomes, organizations are jettisoning IT projects in favor of an agile, product-based approach to delivery IT services. IT leaders share their hard-earned tips on making it work.

10 Jun 2019
Agile Development IT Strategy Project Management