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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

opinion

Fastest growing tech skills and certifications in 2017: 30 and 30

The cash market value of these certified and noncertified tech skills have increased the most so far this year.

30 May 2017
Careers IT Leadership IT Skills
opinion

Leveraging low code and citizen development platforms to accelerate digital transformation

Instituting low code or citizen development platforms can enable CIOs to meet the application development demands of digital transformation programs.

30 May 2017
Business IT Alignment Mobile Development Small and Medium Business
opinion

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.

30 May 2017
Artificial Intelligence Enterprise Applications IT Leadership
feature

Your digital initiative’s biggest test may be measuring its success

Struggling to gauge the success of your digital transformation initiative? CIOs at the MIT Sloan CIO Symposium share how theyu2019ve cracked the code.

30 May 2017
CIO IT Strategy Innovation
brandpost Sponsored byAmazon Web Services

13 tips for crafting an effective customer survey

CIO in ASEAN, in association with Amazon Web Services, hosted CIOs in Singapore for an exclusive roundtable discussion debating local research findings and assessing the opportunities and challenges in relation to cloud skills development.

3 Feb 2020
IT Leadership
feature

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

27 May 2017
Business IT Alignment IT Leadership Marketing
opinion

The rules of engagement for customer-obsessed organizations

Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.

26 May 2017
CRM Systems IT Leadership
opinion

Planning for the worst: Crisis communications 101

How you plan for and respond to a crisis could make a world of difference. Are you prepared?

25 May 2017
IT Leadership
opinion

The 5 key drivers of digital transformation today

Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company

25 May 2017
Big Data Small and Medium Business Technology Industry
opinion

Building the confidence to go-live

Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it's time to go-live, there will be a tsunami of pressure that starts to build from the business against going live. This article explains sever

25 May 2017
ERP Systems IT Leadership
feature

Retail CIOs take note: Millennials own your future

With over $1.4 trillion in millennial spending power by 2020, no retailer can afford to overlook what this generation wants.

25 May 2017
CIO Retail Industry Small and Medium Business