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It just isn't enough for your IT organization to have mature management and software development processes if the business organizations don't do their part. Companies also need an IT maturity model for the enterprise. PLUS: 5 tips to jump-
What you need to know to build a pipeline of future leaders
A new survey finds that RIM and its BlackBerry still lead the business smartphone space, but Apple iPhone users are most satisfied.
As Apple prepares to deliver its anticipated software development kit (SDK) this week, we look at the list of business applications and improvements that enterprise users still need the most.
You need a governance model for managing a global IT organization that supports clear decision making, oversight and visibility into what's happening across time zones and continents.
Winners this week included the mobile phone and the mainframe. And there were plenty of losers: Microsoft, Sprint, Google's stockholders and lots of retailers.
The core of the IT Infrastructure Library (ITIL) is configuration management. This book chapter explains how to manage the project for achieving those goals.
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