Artificial Intelligence

Manheim adds new ‘layers of insight’ in automotive market

Practical AI in the contact center starts with agent assistance

Many businesses are turning to artificial intelligence (AI) to improve customer experience. CIOs should be careful with the emerging technology, however, and use it as an assistive tool first to reduce risk.

AI used to predict phone unlocking, saving battery and bandwidth

9 biggest hurdles to AI adoption

Early adopters are beginning to reap real business results from artificial intelligence implementations. But rolling out an AI initiative isn't without its challenges.

Retail robots prove power of human-machine collaboration

Generative AI is teaching us new ways to augment, broaden education, tailor learning experiences, and streamline educational processes to support teachers, students, and our future.

Retail robots prove power of human-machine collaboration

Clean up on aisle 5: Robots patrol Ahold Delhaize USA's Giant/Martin's and Stop & Shop stores for spills, one of several examples of how automation technologies are augmenting human work.

TEG appoints new CTO as part of restructure

A primer for CIOs needing ‘deep learning’ on the benefits on emerging tech

Analytics, machine learning and other emerging technologies are transforming how businesses compete.

Australia ‘asleep at the wheel’ in autonomous vehicle race

How McGraw-Hill identifies at-risk students

McGraw-Hill Education is developing a project called Insights to surface data from its AI-based assessment and learning system to help identify students who are struggling and at risk of failing.

In healthcare IT, what’s the minimum position to take in AI investments?

What, and how much to invest in artificial intelligence? Hereu2019s a minimum, winning strategy based on some recent data, studies and projects.