Industry

Three Ways Royal Caribbean Has Embraced Mobile, Made Customers Happy

Managing multiple mobile devices can yield headaches from security issues and make development confusing. But the payoff for customer-service reps is worth the effort.

Vulture Or Venture? These VCs Are All Right

To many in the business community they are "vulture capitalists," not venture capitalists. VCs -- their critics contend -- seize opportunities improperly, and exploit the weaknesses they detect in people they are dealing with. But a recent

The Tech CIOs Are Paying For

CIOu2019s latest tech priorities survey suggests cloud and mobile continue to be in high demand

Does Obama Really Have an Internet Kill Switch?

Cybersecurity may be top of mind for Congress this year, but the whole u2018kill switchu2019 thing is overblown and thereu2019s much more on the table.

Integrating Social Media Is Hard to Do

CIOs want to integrate social media updates with enterprise CRM systems, but the tools to do so are still emerging

BlackBerry “Enterprise Activation” App Enables Wireless BES Activation on Personal Data Plans

A new, free app lets BlackBerry admins wirelessly connect employees' personal smartphones to some versions of BES.

Enterprise Collaboration Tools: 4 Ways to Achieve More Value

Two-thirds of businesses don't reap the desired range of benefits from enterprise collaboration tools, according to a Forrester Research report. Here are four pieces of expert advice on how to drive adoption and capture greater results.

Amazon Appstore for Android: 5 Reasons to Love It–And 4 to Hate It

Trying to decide whether to download Amazon's new Appstore for Android mobile devices? Check out these five reasons to install the software now--and four reasons why you might want to pass, as CIO.com's mobile maestro Al Sacco sees it.

Emerging iPhone, iPad 2 App Enables Remote Surveillance

A new iPad app aims to give soldiers on the street a bird's eye view of the combat zone.

CommBank CIO advocates shared infrastructure