IT Leadership

Guilty of millennial profiling: all of us

Stop searching the Internet for secrets about u201cmillennials,u201d and instead get to know the individuals within all these labeled groups.

To innovate, look outside your industry

Carolinas HealthCare System's CIAO, Craig Richardville, keeps an eye on other industries u2014 such as power companies and pillow makers u2014 for emerging technologies and ideas to improve patient care.

20 ways to rekindle your passion for IT

When the flame driving your career flickers out, it's time to tap into a new energy source.

NAB’s ‘innovation hub’ beefs up head count

Who in the C-suite owns emerging technology?

IT can address remote end user frustrations and help desk shortfalls u2013 but it requires new tools and capabilities.

Who in the C-suite owns emerging technology?

Dividing up ownership and responsibility doesnu2019t have to be a clash of Titans.

What is ESM? When service management evolves beyond IT

The term enterprise service management was born when adoption of ITSM concepts or ITIL started to spread in other departments.

Purging overused buzzwords from the lexicon

Business has always been plagued by jargon and buzzwords. Theyu2019re everywhere...and that's before you even get to all those texting abbreviations. SMH!

4 pitfalls to avoid when defining IT’s mission in the digital age

As business undergoes a massive digital transformation, IT's mission statement needs to evolve as well. Here's what NOT to include in an effective, aspirational mission definition for the modern IT organization. (SPOILER: It's time to

CIO 2020: Greater collaboration, and an end to control-based security

Given the meteoric rise in the number of security breaches in recent years, CIOs and CISOs need to be highly aligned and collaborative around every corporate initiative.

Holiday greetings: some assembly required

The business equivalent of that phrase is even worse to hear during an ERP implementation...