IT Leadership

The Agile PMO

How the project management office can become a supporting organization that improves delivery efficiency and provides delivery transparency.

Managing your IT career

CIOs and other members of an IT leadership team discuss how to manage your IT career.

Platform business models: 4 key steps for implementation

Platform business models are a very different animal from traditional IT projects, they often involve the entire company and require multiple business units to come together and stay in close alignment.

Tapping innovation while keeping the lights on: changing the culture of utilities

Why CIOs need a Chief Artificial Intelligence Officer

Why CIOs need a Chief Artificial Intelligence Officer

Artificial intelligence (AI) has massively disruptive, transformative strategic potential. Enterprises that build strategies around it are likely to outperform the competition. Building the right top-level talent is critical and companies and CIOs be

Can a program status report be too sexy?

The creation and interpretation of program status reports is an excellent way to enforce rigor, and identify where lapses in rigor may contribute to program execution or business performance risk.

Data and the human factor: are you shackling your best and brightest?

Itu2019s important to recognize the power of enabling talented people to do their jobs.

How to charter customer success within your organization

Setting up your enterprise's Customer Success team.

How much is client service worth?

3 examples of companies that will show how you should never underestimate the value of client service in IT.

How Bank of America’s tech chief manages culture

Data helps Cathy Bessant gauge how her staff understands the corporate mission for a bank undergoing a broad business transformation.