IT Management

No vacation nation?

An alarming number of American employees have trouble taking paid time off from work.

To develop IT talent, you need an enterprise view

CIO Mike Zahigian explains how Amgen's Technology Talent Forum helped grow leaders from inside the company rather than acquiring them from the outside.

10 do’s and don’ts for crafting more effective SLAs

SLA adherence is no guarantee of outsourcing success. Here's how to avoid seeing red when all the lights on the service delivery dashboard are green.

The state of IT security, 2018

Who's in charge of IT security? To whom do they report? How big is their budget? We've got answers.

Automation putting society’s most vulnerable at risk: Techfugees co-founder

What companies really want when hiring a CIO

Specific technology skills are great, but the best CIOs are proven leaders, excellent managers and master communicators.

Pawsey Supercomputing Centre appoints new executive director

Jack Dorsey’s Square opens engineering hub in Melbourne

How Kroger transforms IT innovation to revenue generation

Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations.

Beware the bait-and-switch: 4 ways to avoid getting hooked by your offshore vendor

The games offshore vendors play and how to win.