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Industry | News, how-tos, features, reviews, and videos

feature

CRM and GDPR: 8 points you may have missed

Today is the first day of the rest of your life u2026 or at least of the endless process of GDPR compliance. Your customer relationship management (CRM) and marketing automation systems are ground zero for GDPR issues, but thatu2019s not all.

May 25, 2018
CRM Systems Compliance Regulation
opinion

From federated identity to consolidated identity: a look at the past, present and future

Itu2019s time for a better way to maintain identity in the enterprise. Letu2019s explore a new identity model, Consolidated Identity, that will simplify how employees authenticate into systems, access data and complete workflows.

May 24, 2018
Authentication Identity Management Solutions Technology Industry
opinion

China and the West are converging on consumer data protection policy

As the EUu2019s General Data Protection Regulation comes into force on May 25, China is also wrestling with the complex consumer protection issues that bedevil all digital economies.

May 24, 2018
Government Regulation Technology Industry
opinion

Foreseeing the future of EdTech

The history of EdTech and how AI will shape and transform it for years to come.

May 24, 2018
Emerging Technology Technology Industry
opinion

IT training: Why the delivery of eLearning content is just as important as the content Itself

How Learning Experience Platforms and Learning Management Systems enhance learning and development of IT professionals.

May 23, 2018
IT Skills Technology Industry
opinion

In praise of personalized pricing

Despite what you might have heard, personalized pricing would be fair and efficient.

May 23, 2018
E-commerce Software Retail Industry Technology Industry
feature

How Kroger transforms IT innovation to revenue generation

Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations.

May 22, 2018
Digital Transformation Innovation Retail Industry
opinion

Beware the bait-and-switch: 4 ways to avoid getting hooked by your offshore vendor

The games offshore vendors play and how to win.

May 21, 2018
IT Strategy Outsourcing Technology Industry
opinion

From CIO to CEO: Yvonne Wassenaar discusses the future of technology

Brief article descriptor: In this Q&A, Airware CEO Yvonne Wassenaar shares insight into her transition from CIO to CEO, how her IT skills have translated into her new role and what advice she would offer CIOs looking to partner closer with busine

May 21, 2018
Emerging Technology IT Leadership Technology Industry
opinion

Why automated business organizations may be the next big thing

Without the need for multiple layers of executives, decision-makers, and other middle men, DAOs can focus on their goals, and not on sustaining increasingly complex business structures.

May 21, 2018
Enterprise Technology Industry