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Sentiment analysis software, often used for monitoring customer opinions, can also be used to analyze email and intranets to gauge employee morale. But be forewarned: Employees may see it as Big Brother surveillance.
In terrestrial systems, you don't think about disk space. In the clouds, you have to, if you don't it will cost you.
Give Microsoft credit; it never does anything small. Its successes rock the world. And when it screws up, it screws up big time.
SLAs don't provide much protection against cloud-related outages, writes CIO.com blogger Bernard Golden. They merely credit customers against the cost of a service. To prevent outages, IT departments would better spend their time planning appli
Business and brands are flocking to Google+ after the announcement of Google+ Pages. Here's what you and your business should know about the new feature, and how to remedy problems you may have already encountered.
When business leaders need to improve how their organizations run, they have surprisingly little leverage. If they don't understand the leverage they have, it's even worse.
When users try to solve problems that IT can't afford to address, IT has to think very hard about its attitude. Or else.
Do you really want to fight with your users over consumer tech in the enterprise? Hint: It's often a losing battle....
Here in New England, many of us endured (some are still enduring) the after-effects of an early winter weather wallop. Last weekend's "Snow-tober" storm, while not a typical showstopper in terms of snowfall amounts, made the strongest
Familiarity with employees' personal wiring can lead to a more engaged and productive work force. Here's an intro to the "DISC" system.
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