IT Leadership

Sales Spread Across Online, Catalogs, and Brick-and-Mortar Shops

Retailers need multichannel approach to succeed.

Connected Executives Have to Prove Their Leadership Worth

New Blockbuster hires came prescreened by CEO.

India’s Call Centers Face Talent Shortage

IBM Tries to Patent… Patent Licensing

Three Tips for Creating a Business-Savvy Information Technology Staff

Your information technology staff is a great resource for competitive advantage, but only if you help your employees understand how the company makes money.

The Implications of Nielsen’s $1.2B Outsourcing Deal with TCS

Nielsen’s Mitchell Habib Discusses Change Management and Employee Communications with CIO in Q&A

San Diego Wildfires: Business and Government Systems Keep Running Despite the Disaster

Business continuity plans helped Qualcomm and San Diego County keep going despite system overload, employee evacuations and other consequences of the fires.

CIO Succession Planning Made Simple

Chubb CIO June Drewry plans to retire next year and the race is on for her successor.

Timeline: 15 Years of Product Recalls from Braun, Burger King, Nokia, Mattel and More

Bad burgers, dangerous toys, faulty tires and other famous recalls from the past