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If developers and managers both want to create software that users love, why is it that so many shoddy software projects escape from the Quality Assurance department?
In this chapter from Judy McKay's Managing the Test People: A Guide to Practical Technical Management, you'll learn valuable skills in motivating QA teams.
Don't fall too far into one of these roles when pitching ideas to C-level executives.
Software as a Service (SaaS) may not be sexy, but it's all about getting CIOs involved in business value decisions.
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