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New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care.
By year-end, Joule Studio in SAP Build will offer a dedicated environment for developers to create and manage custom skills for the AI copilot.
The company promises that its AI copilot, Joule, will support 80% of its most-used business tasks by year end.
More CIOs are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning, and governance if it's to bolster the business, experts say.
As digital transformation accelerates, the role of the channel partner in generating customized business insights will become a key differentiator, explains Kerry Grimes, Head of Global Partners at AVEVA.
The ERP company is releasing its new UI and rolling out more than 350 enhancements based on input from its community of 26,000 developers.
Seasoned by recent supply chain challenges, IT leaders are better positioned to help their organizations navigate the potential protracted work stoppage by dock workers across the Eastern US seaboard.
The end of the road approaches for Dynamics GP as Microsoft pushes users towards its cloud offerings and the lure of AI. Analysts agree it’s time to make the switch.
The cloud services provider’s announcements this year focused on providing developers and enterprises with new ways to take advantage of generative AI in their operations.
Certinia is also building an autonomous agent for customer success on Salesforce’s new AgentForce platform.
The key updates include support for unstructured data in audio and video format, 50 new connectors, and a low latency pipeline to help AI agents respond faster.
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