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AMR Research's annual list of the top 25 supply chains names Apple as No. 1 (again). P&G, Cisco and other global manufacturers (Dell) and retailers (Wal-Mart) made the list for supply chain and financial excellence.
SAP's Solution Manager product is either an overly complex beast or an IT staffing savior with amazing ROI. The answer depends on whose research you trust.
Sen. Schumer is proposing a law that would tax companies for offshoring call center operations.
Zappos.com suffered a $1.6 million loss so you don't have to. The lesson: Don't forget about the users of the software.
Have you checked out Google Labs lately? If not, it's worth a peek. The area, reserved for application and tool prototypes not yet ready for primetime, houses some cool (and crazy) ideas. Past alumni include Google Alerts, the Google Docs suite
A new Forrester Research survey of enterprise software buyers sheds light on SaaS's blind spots: troubling security concerns, hidden integration costs, and data migration challenges.
The package, which among other things is aimed at creating jobs and closing tax loopholes, passed the House.
From rock star analyst to chief strategy officer for ERP vendor Infor, Bruce Richardson's had quite a ride this year. He recently gave CIO.com's Thomas Wailgum a peek at what Infor has up its sleeve next.
Keep It Small, Simple, and Separable: The KISSS Principle is an essential ingredient of successful CRM projects. Here's why.
Should CIOs be responsible for both IT governance and IT management? Of course not. But corporate reality begs to differ.
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