Enterprise Applications | News, how-tos, features, reviews, and videos
CVS Caremark has no technology projects, says CIO Stuart McGuigan, just business projects. In this Q&A, he outlines the retail chain's strategy for keeping the IT and business relationship healthy -- and successful.
Nearly every firm uses e-mail blasting for marketing, customer support, investor relations, and other purposes. How can you optimize your CRM system for e-mail automation?
An ad tells us a lot about a person, company or product. Just look at tech ads.
ERP, CRM, BI and supply chain are among the most core applications to enterprises. Where are CIOs paying the most attention? CIO magazine's new "Technology Priorities" survey shows where companies are in their application evolutions.
When will enterprise IT wake up and smell the advantages of giving users the platform that they want?
The two countries' outsourcing sectors are growing, and the countries are hoping for more.
Companies are a little too proud of their sustainability efforts, which aren't especially interesting to most customers.
The M&A market is picking up. And the business units you'll be picking up in an acquisition will have a CRM system. You don't want to operate multiple CRM systems forever, so what's the best strategy for consolidating them?
A new study suggests that social media addiction is on the rise. Do you fit the profile?
Consolidating ERP apps can be an unpopular strategy -- it's expensive and difficult. But a Forrester Research case study of one company's travails offers insights into why such consolidation might be absolutely necessary.
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