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Auto loan provider Dealer Services used predictive analytics to find its most profitable customers and avoid the riskiest.
High-tech goes all Hollywood this week, and the A-list tech stars are making big news: Apple, Oracle, Sun and SAP.
New applications and solutions lead IT into the 21st century's 2nd decade.
In a new report, Citi's influential retail analyst Deborah Weinswig takes a deep dive into retail IT shops--and offers up 2009's leaders (CVS, JCPenney) and laggards (BJ's, Costco). As for Wal-Mart? It's surprisingly somewhere in
Which software vendors have good brand names--and which vendors should have spent some more time considering the alternatives.
We have heard the adage 'Nothing in life comes for free' a thousand times, but in the wonderful online world you can be sure that the above saying can be proved otherwise.
Why is Oracle so untouchable when it comes to maintenance and support fees?
CRM users are vocal, articulate, and politically powerful. So what do you do when they're asking for the wrong things, or are asking for them in the wrong order?
The billion-dollar behemoths are top dogs in enterprise software. But they just might be too big to manage the change that's happening all around them.
After much customer griping, it chose customers by revising its plans -- but some critics still aren't thrilled.
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