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At some point in a CRM system's life, you have to ask whether the business will be better served by investing in the existing system, or replacing it. Here are 10 guideposts to consider for that decision.
Oracle's business strategies require a wealth of legal counsel. Just ask SAP and Rimini Street.
Don't underestimate the importance of cultural similarity when employing an IT consulting firm for a big-time enterprise software deployment, said one analyst.
Facebook recently announced that it will make more changes to its privacy settings and set tighter control over what pieces of data third-party applications can access.
Can you believe the CIO of $400 billion Wal-Mart earns less than the CIO of out-dated clothing designer Guess? A new Retail Info Systems report tells all.
If young people are more cautious about Twitter than Facebook, what does that mean for Twitter's future role in the workplace?
How big is the cloud marketing challenge? CIO.com's newest survey of IT professionals on cloud computing shows fears regarding security, data management, TCO, compliance and vendor lock-in have only spiked since one year ago.
Sorry, Larry: A $1-a-year salary gesture simply rings hollow right now.
Google's playing it cool, but CIO.com's Shane O'Neill points out several factors about the new search partnership that should make even Google nervous.
Having trouble making sense of all those tweets? Seesmic Desktop lets you segment users, manage multiple accounts and search for tweets on Twitter. But its real value may be in how it integrates with other social networks, mainly Facebook.
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