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Eighty percent of gaming at the $9.7 billion Harrah's casinos and other properties is tracked through its Total Rewards customer loyalty cards.
From earthquakes to worldwide email disruption to business processes that won't stay dead, we round up personal tales of IT terror.
There's a right way (taking care of all departmental data needs) and a wrong way (ignoring data governance) to write an MDM RFP. MDM vendor Siperian has identified 10 common mistakes that CIOs make and advises how to avoid them.
Most attention given to the Mac OS X upgrade is about its end-user features. But if you support Macintosh computers in a corporate environment, your concerns may be somewhat different.
Retailers need multichannel approach to succeed.
The 451 Group survey says CIOs should expect more consolidation and billion-dollar strategic acquisitions by the big IT vendors.
Workflow isn't rocket science, but it isn't magic either. While workflow can make major improvements in the way an organization runs, it achieves that goal only when its principles are applied correctly. We explain the success factors and t
What's the difference between workflow and business process management? This short introduction explains the distinctions.
If you're planning to implement workflow management softwareu2014or to create a solution of your ownu2014you need to learn about the most common mistakes.
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