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When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.
A global pandemic raised the bar for IT's capabilities. IT leaders say 2021 will be even more challenging.
Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.
Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.
Study captures detailed rankings, heat maps, quadrant mappings, and analysis of DevOps quality metrics by global regions.
Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.
RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.
FedEx is relying on insights from its SenseAware ID IoT system and Microsoftu2019s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.
Agero turned its contact center-based business into a digital-first, consumer-centric company u2013 and unlocked engineering talent along the way.
Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.
These powerful technologies, partnered with human counterparts, can actually help businesses become more human and deliver greater value to customers.
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