Enterprise Applications

Dreamforce 2019: Salesforce gives CRM ‘single source of truth’

At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.

Inside HPE’s massive S/4HANA consolidation

Taking a top-down approach is the key to ERP consolidation success, says HPE SVP and CIO Archana Deskus. Unless the CEO is on board, something this big wonu2019t get done.

RPA and AI help ADP work smarter and faster

CIO Vipul Nagrath discusses how the payroll software company is leveraging technology to improve the customer experience.

7 ways IT can help cut friction from the customer experience

Top-notch CX is a digital business imperative. Here's how to ensure your organization's customer and client experience is hassle-free.

Hunter Douglas provides clear view of what S/4HANA switch takes

Itu2019s a fact: uncontrolled resource scaling can lead to spiraling costs when it comes to cloud. Hereu2019s how to contain the issue.

Hunter Douglas provides clear view of what S/4HANA switch takes

An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.

Blockchain for business: 5 promising pilots

Big brands in financial services, logistics and other sectors are betting on blockchainu2019s potential to facilitate transactions and verify provenance of products.

1Password is changing the way enterprises secure their data

4 steps to RPA success

As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.

9 key takeaways from SAP TechEd Las Vegas

SAP seeks to simplify app development on its cloud platform, while helping customers make the most of machine learning.

RPA – useful for business, or more trouble than it’s worth?

In certain industries - or even specific departments within any enterprise organization - Robotic Process Automation can free employees from repetitive, manual tasks so they can focus on more important, higher-value work. But is it worth the investme