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Ecommerce tools like CRM allow you more control (and profits), but require an investment.
Dreamforce is the largest single-technology conference in the world, and itu2019s complete sensory overload. But there are some messages you need to pick up, loud and clear, for your CRM planning assumptions.
Talkdesk for Sales is an excellent example of how AI can be used to augment a workeru2019s skill set and make them more productive.
No matter what industry youu2019re in, enterprise organizations across the map are eyeing the most efficient, best of breed tools to power their workforces. When it comes to do-it-all platforms, however, don't believe the hype.
Customers are more demanding u2013 and less forgiving u2013 than ever before. Keeping them happy calls for the right mix of contact center capabilities.
The same objectives driving 'higher' level steps of strategy translation must drive all steps right until the end. The steps include the task of designing the user interface (UI) architecture.
Improving the way that you communicate with your customers will have both short-term and long-term impact on your business.
Smart contract platforms are now making it easy for companies to adopt the technology with minimal technical expertise.
If IT vendors can help alleviate the frustrations voiced by buy-side companies, they may find themselves more successful during a sourcing event.
The software industry has an enormous impact on the U.S. economy and employment nationwide. Based on data from Software.org: the BSA Foundation's survey, ten states stand out as your best bet for software jobs.
Organizations can start to remove complexity by simplifying processes and making them work for instead of against their teams. Here's how.
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