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Rezaei discusses Mitelu2019s digital transformation, the goal of improved customer service, and how he measures success.
A study from U.K. researchers shows how open-office plans can be subtly u2014 and overtly u2014 sexist.
Some concrete steps CIOs take to develop IT talent.
When evaluating video communications and collaboration solutions, donu2019t make decisions in a vacuum. Factor in the overall impact on the digital workplace and other technology investments and initiatives.
Are you ready for a flood of devices?
CIO Jonathan Shoemaker explains how Allina Health is turning patients into customers using technology and tools regularly used by retailers.
Farmers Insurance Group leverages VR to accelerate the training of its claims adjusters by giving them the opportunity to experience thousands of scenarios.
Global IT leaders describe their approaches to cybersecurity application and communication.
A conversation with Chief Customer Experience Officer Shane Bray about experiencing what customer engagement agents experience.
The problem of equipping the next generation with the skills to have a healthy and productive relationship with technology seems a daunting one for many educators. Yet successful initiatives show how a community-level approach can effectively empower
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