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Live customer service is making a comeback, but this time it is on-demand and real-time. Learn why DEMO Traction alum Talkdesk was able to raise $15 million.
Given the businessu2019 insatiable demand for mobile apps, ensuring you have the right partner to build an app for you could be among the most important decisions you make. Hereu2019s how not to get it wrong.u00a0
Pinterest users will soon be able to make purchases directly from the site via a new 'Buy It' button. The concept of 'Buyable Pins' is simple, but it could play a key role in the future of online retail.
As chip-and-pin credit cards make their way into consumeru2019s wallets, and stores retool their card readers to accept them, the industry has been quietly but steadily preparing for the official fall deadline. But that doesnu2019t mean you wonu2019t
For organizational productivity initiatives to be successful, they must have four basic characteristics. They must be aligned with organizational goals, holistic in nature, systematic in execution, and measurable.
Supply chain experts share their tips for tracking and expediting inventory in todayu2019s u2018I-want-it-now,u2019 multichannel retail world.
When suitable vendors fail to respond to a request for information (RFI), projects get delayed and sometimes the wrong enterprise software is selected. This article summarizes ideas for maximizing RFI responses from vendors.
Itu2019s one thing to be proclaimed Silicon Valleyu2019s latest unicorn, but after the buzz inevitably dies down, it can be more instructive to see how u2013 or if u2013 the mythical creature can become a workhorse in the real world.
Your favorite team won the IPL? Maybe analytics too deserves some applause. Big data and analytics is trending in the sporting world and itu2019s here to stay.
In a battle as old as ERP itself, users demand intelligent numbers that the IT team bucks against. The battle pits u201cintelligentu201d numbering systems that embed key identifying information against generic numbers that are easier to manage, remem
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