IT Leadership

How CIOs partner with CMOs to transform customer experience

The CIOs from Adobe, Vail Resorts, Inc., and IPG Mediabrands reveal their hard-won lessons from the intersection point of marketing and technology.

6 reasons to pump the brakes on AI

Artificial intelligence is wending its way into business processes. But CIOs should pause and research the potential business impact of AI tools u2014 both good and bad.

These fantastic four superheroes of digital transformation are finally earning their stripes

Omnichannel, on-demand fulfillment, personalization and core capabilities u2013 the results are in and theyu2019re robust enough to convince even the most risk-averse CIOs.

The strategic CIO’s guide to building customer intimacy

Digitally interacting with a customer through a live, Internet-connected application allows a deeper understanding of that customer as an individual because the flow of data is ongoing and bidirectional.

Deloitte report has some good news about women in technology

Deloitte report has some good news about women in technology

A recent Deloitte report shares perspective from women CIOs about their roles, successes, and how theyu2019re helping other women in technology.

How to map people performance to financial performance

The link is clear in strategy-driven initiatives.

Why purpose-built beats custom-built for commerce applications

When considering whether to buy or build your enterprise's next commerce platform.

Companies must approach IT modernization as a journey

Weu2019re on the doorstep to important changes in the services market.

Conagra CIO: In IT, our job is to remove the friction

Mindy Simon, CIO of Conagra Brands, focuses on being digital with her business partners, not doing digital to them.

Insurance firm banks on change management in digital overhaul

Axis Capital CIO Darryl Catts prefaced an insurance platform revamp with a change management program, making IT and its business peers co-owners of the initiative.