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The new update to the IT Infrastructure Library could help you improve IT-business alignment and change your focus from nfire fighting to service delivery.
Recent CIO turnaround at Kaiser Permanente reflects a trend.
Looking toward China for outsourcing, supply chain or even a base of operations? Our special report will give you a firm foundation for your eastern foray.
The next IT area to embrace a services orientation may be infrastructure.
The mad rush to outsource as much work as possible to less expensive offshore operations seems to have been tempered by time, consideration and results. The right strategy and decisions regarding outsourcing for your organization will depend greatly
Thereu2019s a sweet spot where good ethics meet goodn business. And IT canu2014and shouldu2014be sitting at then nexus.
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