IT Leadership

Flexibility for Better IT-Business Alignment

Terms of IT-Business Alignment

Zurich North America Small Business CEO Ray Thomas believes in using IT to drive the insurance companyu2019s goals of reducing transaction costs and growing its stable of insurance agents.

Reader Q&A on Using Research to Align with the Business

How to Sell IT to the Business

IT GOVERNANCE -ITIL Power

As brands continue to deploy new MarTech tools for tracking the customer experience and ramp up the data collection efforts of the tools currently in place, the result for many companies is data overload.

IT GOVERNANCE -ITIL Power

ITIL and The Power Of Processes

ITIL In Brief

ITIL and Sarbanes-Oxley (Sarbox)

Watch for Pitfalls When Applying IT Infrastructure Library

The Compenents of DHS’s US-Visit System