IT Leadership

Partners Healthcare CIO John Glaser Faces the Music

Improving Customer Facing Processes Key to Competitive Edge

Business Process Automation Invites Fraud

January 2005 IT Staffing Update

Portfolio Management

Meet rising customer expectations with a new approach and the right technology.

Portfolio Management

What You Should Know About Portfolio Management

Portfolio management provides a new way of looking at IT budget control, and along the way helps manage expectations across the organization.

The Anti-Strategy

Making Change More Palatable

Prune IT Systems, Not Budgets

Albright On Communication, Information And Negotiation