IT Leadership | News, how-tos, features, reviews, and videos
Employee experience can make or break your company’s ability to attract and retain talent. It can also have a significant impact on productivity and efficiency throughout the organization.
Establishing blended cross-functional teams, mortgage subservicer IT chief Steve Taylor is building up quick wins by re-engineering business processes with business and IT side by side.
Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.
While war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.
BMC Helix brings thousands of data points together to create a holistic view of the health of a service.
Alpine F1 team CIO and data science director Nathan Sykes is approaching a turn in his post at the Formula One racing team, as he looks to demonstrate data science ROI and challenge perceptions around IT.
From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs.
Lack of budget and resistance to change are top barriers to digital transformation in most legal departments across the US, according to new research.
These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
Developers have unique characteristics that are powerful when understood. Here’s how savvy leaders can get the most out of a development team.
Optimization efforts too often fall afoul of an essential principle: To optimize the whole you must suboptimize the parts.
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