IT Leadership | News, how-tos, features, reviews, and videos
Focus on eliminating the sources of problems in IT, rather than simply reacting to them.
Even as enterprises embrace data-driven management, they must ensure that they use the power of data to speed decisions, remove ambiguity and increase efficiency u2014 but not at the cost of dehumanizing the organization beyond recognition.
Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues.
By understanding their customersu2019 behavior, Ingram Micro can use digital technologies to create a seamless experience, explains Tom Peck, CIO and CDO at the $46 billion technology provider.
Technology is helping contact centers reach new heights. These four cost-management strategies will maximize your technology investment.
Small to midsize businesses move towards Software-as-a-Service in a digital-first landscape.
Tips for companies undergoing digital transformation looking to adopt or renew one of Microsoftu2019s key offerings.
CIOs are increasingly cozying up to the cutting edge, using Shark Tank-like competitions, reverse pitches, and speed dating to identify startups that will fuel innovation and transform the business.
The insurer is leveraging external data pipelines in hopes of helping customers reduce risk, thanks to its work with a startup that specializes in knowledge graphs and machine learning.
Effective communication across the enterprise requires a renewed focus on capturing an audience. Tech leaders from California State University, QEP Resources, and Arup share how they handle the challenge.
Much has been made of AIu2019s ability to upend existing industry orthodoxies and disrupt markets. But could it disrupt your culture?
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