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A strong work ethic, degrees, certifications and experience aren't always enough to get you where you want to be. While those items are the foundation of a solid IT career, sometimes you need insight from someone who's climbed that mountain
This week, experts and amateurs alike will try to predict the score of the Super Bowl. Maybe your CRM system can't tell you whether the 49ers or Ravens will win, but it can help you gain the same insight into customer relationships so you know t
Apple will continue to make stellar products for a long time, but the magic that defined the company for 15 years is gone, writes CIO.com's Tom Kaneshige.
Symantec's recently announced reorganization and strategic shift point to a tenuous few years, as employees will be asked to do more with less in the name of keeping shareholders--including the CEO--happy. This is usually a good sign that it
In CIO.com's latest Resume Makeover, executive career coach Donald Burns works with an IT professional who's won awards, worked for Fortune 500 companies, pharmaceutical businesses and in the government sector. The challenge: His resume wa
With the overall IT services market on the decline, providers may look to emerging markets and emerging technology offerings for growth.
A majority (albeit by the slightest of margins) of IT leaders say they plan to increase their IT budgets in the coming year, according to a recent survey of 188 top IT executives.
Don't let a few bad reviews or one negative article ruin your reputation with online customers. These three case studies feature companies that faced online reputation challenges, with a look at the results they achieved and the lessons they lea
CIO.com blogger Martha Heller asks: What are the three top competencies for your organization's senior team?
If you are in IT management long enough eventually you will have to fire someone. Knowing how to do it the right way can make it less impactful and emotional for all involved. n
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