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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

interview

The need to add agentic AI to the university syllabus

Frank Feagans, VP of IT and CIO at the University of Texas at Dallas, recently spoke with IDC’s VP, tech evangelist Lee Rennick about channelling the human experience through the AI governance strategy, and the benefits of bringing IT best prac

Aug 13, 2025 6 mins
CIO Education Industry Generative AI
opinion

Is AI the end of IT as we know it?

AI is already spurring CIOs to rethink how they run IT departments, invest in technology platforms, and digitally transform businesses. But a clear-eyed view of IT’s future remains elusive.

Aug 11, 2025 9 mins
Artificial Intelligence Digital Transformation IT Strategy
feature

Executives love their AI rollouts, but employees aren’t buying it

Less than half of workers see their organizations’ approach to gen AI as strategic and successful. CIOs must embrace the change management challenge to ensure clear direction and organization-wide AI literacy.

Aug 8, 2025 5 mins
Artificial Intelligence Change Management
opinion

How enterprise leaders should prepare for the quantum future

Enterprise leaders must act now to ensure quantum readiness, mitigating cryptographic risks and building future-proof strategies before it's too late.

Aug 6, 2025 12 mins
Compliance Encryption Regulation
brandpost Sponsored byBMC Software

Why every enterprise transformation executive needs a safe place to plan

Financial enterprises, facing new competitive pressure and increasing government scrutiny, must adopt new tools and practices to regulate their increasingly complex IT infrastructures and modernize old digital services.

Mar 5, 2025 5 mins
Artificial Intelligence IT Management Infrastructure Management
opinion

Why every enterprise transformation executive needs a safe place to plan

Transformation leaders need more than dashboards — they need a strategic space to plan, model scenarios and guide change from start to finish.

Aug 6, 2025 8 mins
Digital Transformation IT Strategy Project Portfolio Management
opinion

How safe is your AI conversation? What CIOs must know about privacy risks

CIOs must act fast to close AI's privacy gap, as ChatGPT conversations lack legal protections, posing risks to trust, compliance and innovation.

Aug 5, 2025 8 mins
Chatbots Generative AI Regulation
feature

5 IT roadmap gotchas in a disruptive era

Long-term planning — once the bedrock of IT operations — has become increasingly challenging for CIOs of late. The ability to anticipate change, pivot effectively, and avoid common pitfalls is vital to ensuring your IT journey ends in suc

Aug 4, 2025 9 mins
Change Management IT Strategy Project Management
tip

Why your business transformation is stuck and how to make it fly

You’ve got big goals to transform the business, disrupt the market, and deliver better, faster, and smarter. But after all that effort, are you actually seeing results?

Aug 4, 2025 7 mins
Change Management Digital Transformation IT Strategy
case study

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Pr

Aug 1, 2025 5 mins
Application Performance Management CIO CIO 100
opinion

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

Jul 30, 2025 9 mins
Chatbots Generative AI IT Strategy