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Technical initiatives are often met with resistance from business leaders, IT pros and end users alike. Here's how to transform friction into feedback that can help push your project forward.
There are literally thousands of SaaS applications that can be used to manage almost every aspect of a companyu2019s internal operations. On a bad day it may seem as if your company has purchased all of them! Here are some tips on how IT organization
The pace of change continues to escalate, and the saying u201cif you snooze you loseu201d has never been more relevant. Here are four ways to help your organization avoid being late to change.
Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct.
Getting staff to move beyond simply meeting basic goals is an art only select IT leaders possess. Here are seven performance-boosting techniques top IT pros rely on.
A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.
IT project management as a discipline has been around for many years. However, is it relevant in the age of digital products? Or can it become a valuable adjunct to IT digital product management?
To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.
ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.
CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your companyu2019s CX and fuel revenue for your digital transformation.
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