IT Strategy | News, how-tos, features, reviews, and videos
Using data collected from millions of weekly transactions, Starbucks plans to provide more personalized service to its mobile app and loyalty reward users.
Artificial intelligence (AI) is receiving much attention in light of big data and machine learning accomplishments. However, machine learning only represents half of the AI story.
How to improve business usersu2019 satisfaction and productivity.
Finding additional uses for existing software maximizes its ROI.
In order to become an effective change agent or help with the transformation, your stakeholders need to trust you. So how do you become that trusted advisor? Here are some tips.
CIOs who can transform their businesses and accelerate fiscal growth will help their companies fend off technology disruption and industry convergence.
CIOs need to make sure IT metrics align with business usersu2019 expectations.
Strategy translation in software practice is about doing things to ensure strategic potential before investing in technical and business change implementation. Such a critical activity must get its inputs directly from your organizationu2019s overall
Toyota Financial Services' Collection Treatment Optimization (CTO) program helps its collections agents optimize which borrowers to call to help reduce delinquencies and keep customers in their vehicles.
The Vanguard Group's roboadvisor service blends algorithms and human financial advisors to help people manage their financial assets.
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