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The component manufacturing company has modernized warehouse processes with a network of robots, RFID technology, and automated ‘Goods to Person’ workflows that are increasing productivity manyfold.
The CRM giant’s new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks.
The new version offers a custom ML model-building studio, OpenAI integration, and more data connectors.
In an exclusive interview as group CIO at Mercedes-Benz Group AG, Lehmann sits with Germany CIO.com editor Jürgen Hill to discuss the carmaker's road toward an enhanced IT strategy, with AI at its core.
An individual or group who truly cares about you will always consider your feelings and behave in ways that encourage and support you. In the realm of contact center customer experience, this directly relates to the concept of customer effort.
As AI gets better at writing code, software development teams may shrink to a few senior positions, some IT leaders say.
According to analyst firm IDC, the global AI market is set to exceed $630 billion by 2028. Part of that growth stems from the New Jersey-based real estate services company, which is using tech to deliver a more efficient and smarter concierge service
The UAE’s strategic investments in AI, blockchain, and Web3 technologies, paired with a focus on cybersecurity, are positioning the country as a global leader in digital innovation.
The company continues to infuse AI into its ERP suite, while adding other updated capabilities and resources and a new procurement solution.
The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.
This, along with other AI regulations, sparks worries for enterprises about escalating compliance costs and curbing innovation.
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