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The omnichannel used-car retailer is increasing customer prospecting efforts and enhancing the customer experience through its adoption of Azure OpenAI and the language models behind ChatGPT.
As CIO of a large multi-national corporation, Joe Locandro is implementing an ambitious transformation agenda that serves both as a unifying platform for the company and a launchpad for dynamic digital innovation.
With customer experience tied directly to the enterprise balance sheet, IT leaders are leaving no stone unturned in taking their companies’ CX strategies to the next level.
Interest rate increases and inflation hit the Swedish economy hard. As a result, construction and civil engineering company Peab had to assess projects more rigorously, with strategic IT investment at the center of every decision. CIO Klas Antoni exp
With populations becoming more vulnerable, Colombian social services provider Colsubsidio integrated its existing solutions with advanced analytics, AI, and other technologies to provide banking, housing, health care, employment, and other benefits.
Leading complex, interrelated digitive initiatives is challenging enough without setting back your strategy by falling prey to these common DX leadership mistakes.
With consumers starting their search for new vehicles online, and even visiting showrooms and test driving cars virtually, Volkswagen Financial Services South Africa had to modernize their digital processes in order to keep up with demand.
Swedish financial services corporation Skandia is steadily consolidating. The key challenge for Johan Clausén, however, is tackling the complexity of the systems and business logic, rather than the old technology itself.
Mandy Simpson, Z Energy, New Zealand CDO, recently sat with Cathy O’Sullivan, editor for CIO New Zealand, to discuss working for high-change organizations, the need for IT teams to build trust across the business, and why you should always go f
CDO Brad Clay spearheaded a new global business process ownership model to help fuel the semiconductor manufacturer’s transformation from a high-volume commodity business to a high-value one.
SAP is building a business network for the manufacturing industry to help service-provider supply chains withstand disruption.
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