Enterprise Applications | News, how-tos, features, reviews, and videos
Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not.
How a top-to-bottom virtualization review inside your enterprise can help make your systems more efficient.
IT has been offshoring projects for 20 years. How does cloud computing change the situation?
The cloud brawl between Google and Microsoft heated up today as Google hurled some more fightin' words about Office 365 via a company blog post.
Last fall, a Forrester Research study found that most had no interest in investing in ERP. New information, however, is showing a renewed enthusiasm for ERP.
Baseball managers know that unless you monitor their health and performance of your players, you aren't optimizing the performance of the team. The same can be said for your applications and how your employees use them. Or as Yogi Berra put it:
Boeing's redesign of the overhead call buttons should be a reminder to all IT vendors that it's better late than never to listen to your customers.
Defining and managing sales territories is one of the key responsibilities of sales management. But territories in CRM systems can be one of the hardest parts of the implementation.
Microsoft quickly restored today's ill-timed but short-lived BPOS outage, using Twitter as a forum to update and reassure customers. But is this one cloud outage too far?
From security concerns and challenging migrations to hidden costs and compliance, cloud deployments are fraught with pitfalls. IT analyst Bill Claybrook shares his advice for vetting cloud vendors.
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