IT Leadership

9 career lies IT pros tell themselves

Don't get fooled into thinking your tech career is flourishing, just because you fall prey to your own rationalizations.

HPE CEO Antonio Neri rearchitects for the future

A year and a quarter into his tenure as HPE's CEO, Antonio Neri reflects on his company's storied past and the very human challenge of refocusing a $29 billion enterprise.

How to create team building activities your IT department won’t hate

Team building is critical to establishing a winning culture. Here's how several IT organizations are strengthening staff bonds both inside and outside work.

How digital leaders tackle IT modernization

Companies with transformative digital strategies are well on their way to freeing themselves from the costly burden of legacy systems.

7 reasons IT services deals fail – and how to resolve disputes

7 reasons IT services deals fail – and how to resolve disputes

When IT services deals break down, it can cause extraordinary pain for both the customer and service provider. Here's how to fix broken deals and mend the customer-supplier relationship.

Minimizing the distance between IT and your company’s paying customers

Most IT organizations receive feedback from their companyu2019s paying customers through functional teams that each possess a unique perspective regarding true customer needs. Establishing communication channels that promote more direct interactions

Filling the digital transformation skills gap

Success in the digital era requires the right blend of business, IT and soft skills. IT leaders are rethinking their hiring and training strategies to truly transform.

State Auto taps RPA to cut costs — and transform its workforce

The 95-year-old insurance provider is modernizing business processes with robotic process automation, freeing up staff to help improve customer experience.

How to get to One IT in one piece

Mergers and acquisitions often result in period of chaos—for everyone. Framing your intentions and taking the guesswork out of the future provides the clarity your team needs to band together and create One IT.

Death of a sales register: Decathlon mobilizes retail checkout

For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.