News

What my backyard squirrel taught me about technical debt

The squirrel is a metaphor for technical debt that gobbles up the vast majority of healthcare IT budgets today.

Aug 15, 2018

Healthcare Industry IT Leadership Technology Industry

12 signs your strategic partnership has gone wrong

The most successful IT partnerships are continuously evaluated. Here's how to tell a strategic IT relationship is on the rocks — and how to get it back on track.

By Paul Heltzel

Aug 15, 2018 11 mins

Digital Transformation IT Strategy Managed Cloud Services

Looking to upskill IT staff? An LMS may be key

Learning management systems (LMS) are moving out of the academic realm and finding a niche within enterprise IT departments to improve skills acquisition and boost engagement.

By Sharon Florentine

Aug 15, 2018

Careers IT Skills Staff Management

3 CRM use cases: Which is right for you?

Let's look at the big three CRM use cases from 50,000 feet so you can see where your organizationu2019s processes and people fit.

By David Taber

Aug 15, 2018

CRM Systems Enterprise Applications

Life after CIO: Making the move to the vendor side

Dan Galdenzi, chief growth officer at NASCO, discusses how he went from CIO at Blue Cross Blue Shield of Vermont to a sales and product leadership position.

By Martha Heller

Aug 15, 2018

CIO IT Strategy Relationship Building

How brainy business bots will boost productivity

AI-fueled chatbots aim to make work easier for human employees.

By Barbara Darrow

Aug 14, 2018

Artificial Intelligence IT Leadership Technology Industry

Online manipulation is the latest data protection debate

The furor over u201cdark patternsu201d reveals the limits of consumer control as the primary tool of data protection.

By Mark MacCarthy

Aug 14, 2018

E-commerce Software Regulation Technology Industry

What job security lessons can CIOs learn from the NFL?

The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more time listening to

By Mark Settle

Aug 14, 2018

Careers IT Jobs IT Leadership

How IT can still influence LOB tech spend in the digital era

The art of no: CIOs no longer control all their company's technology spend. Here's how to stop your business colleagues from making poor choices — without damaging IT-business relations.

By Minda Zetlin

Aug 14, 2018 12 mins

CIO IT Leadership IT Strategy

How Monsanto leverages startups to catalyze transformation

Monsanto's Partnership Platform encourages external and internal collaboration to drive innovation and accelerate digital transformation across the company.

By Sharon Florentine

Aug 14, 2018 8 mins

CIO 100 Digital Transformation Innovation

6 ways to train your internal team to maximize the value of consultants

Companies today typically staff major programs with internal talent who spend a majority of their time engaged in the day-to-day operations of the company. Their participation in projects is typically infrequent and usually part-time. Contrast this

By John Belden

Aug 13, 2018

IT Leadership

Approaching government modernization like a 21st century home investment

Compare modernizing a government agency to investing in and remodeling a home today.

By Larry Payne

Aug 13, 2018

Digital Transformation Government Technology Industry

CIOs need to consider the human side of digital transformation

Digital transformation is happening faster than ever, putting pressure on IT to change. As change happens, itu2019s critical that CIOs focus on transitioning employee skills, as well as deploying new technologies. rn

By Zeus Kerravala

Aug 13, 2018

Digital Transformation IT Skills IT Strategy

What is CRM? Software for managing customer data

Equal parts strategy and technology, customer relationship management (CRM) is about using data to understand your customers—and boost sales.

By Josh Fruhlinger, Thomas Wailgum

Aug 13, 2018 11 mins

CRM Systems Enterprise Applications Marketing

Summer 2018: Changing the way we work

Digital technologies are reshaping work at CIO 100 award-winning organizations, empowering employees to shift focus to higher-value activities.

By CIO staff

Aug 13, 2018

CIO CIO 100 Digital Transformation

AI: Going from sci-fi to business value requires some groundwork

AI might be hot right now, but your organization is going to have to do some groundwork first if you want to deliver value to the business. AI can advance digital transformation but before you jump all in, some initial prep and research will pay off

By Daniel Hebda

Aug 10, 2018

Artificial Intelligence Digital Transformation Technology Industry

It’s a roll-your-own Internet of Things world

There is a problem with the current roll-your-own building block approach to the Internet of Things (IoT) that is pervasive in the industry. Enterprise leaders must connect the dots and see IoT in the context of how it can help transform the organiza

By Charles Araujo

Aug 10, 2018

Digital Transformation Internet of Things

CIO Spotlight: Floor Bleeker, Mövenpick Group

Floor Bleeker wanted to be a chef, maybe a trader, but IT was not on his radar, until he was offered an internship at a small IT company in Aruba; the rest, as they say, is history.

By IDG Connect

Aug 10, 2018

Careers IT Leadership

Black Women’s Equal Pay Day 2018: Closing the pay gap a struggle

Equal Pay Day 2018 was observed back in April u2014 for white women. Black women, however, have to work until August to make what a white man would earn.

By Sharon Florentine

Aug 10, 2018

Careers IT Jobs Salaries

Are you a workplace bully? 9 questions that will help you find out

Corporations canu2019t afford to waste money on leaders who do more damage than they can ever make up for in results. So, if your answers to any of these questions indicate that you have tendency to be the bully, itu2019s time for some personal growt

By Christina Wood

Aug 9, 2018

IT Leadership

You get what you inspect

Agile thoughts on inspection, iteration and successful software projects.

By Matt McBride

Aug 8, 2018

Agile Development Digital Transformation Software Development

10 technologies every CxO needs to understand as they move into the future

There was a time when every aspect of organizational technology fit squarely within the purview of the CIO. But ask any senior executive of any size company today, and theyu2019ll tell you that things arenu2019t as clear cut as they used to be.

By Kris Fitzgerald

Aug 8, 2018

Digital Transformation IT Leadership Technology Industry

What is an agile coach? A valuable role for organizational change

An agile coach helps organizations implement the agile methodology by developing agile teams and facilitating the organizational culture change necessary for sustained agile success.

By Sarah K. White

Aug 8, 2018

Careers Project Management Tools Software Development

Reskilling IT for the AI era

AI expertise is in short supply and high demand. Hereu2019s how companies are filling the gap by training staff on the skills necessary to make the most of artificial intelligence.

By Maria Korolov

Aug 8, 2018

IT Skills IT Strategy Staff Management

When big data and cybersecurity collide

Protecting your companyu2019s data starts with understanding it first.

Aug 7, 2018

Big Data Data and Information Security Technology Industry

Ohio v. American Express is sensible antitrust policy

Supreme Courtu2019s Ohio v. American Express decision is more sensible in how it handles antitrust policy than some realize.

By Mark MacCarthy

Aug 7, 2018

Financial Services Industry Regulation Technology Industry

How modern firms can capitalize on data assets

Adopting a data-driven operating model boosts customer loyalty and drives business.

By Cynthia Stoddard

Aug 6, 2018

Data Mining Data Warehousing Digital Transformation

A new paradigm for cloud training

Leading enterprises have recognized that building skills from within is the best long-term solution to contend with the current skills gap, which is why a new paradigm for cloud training is needed.

By Stefano Bellasio

Aug 6, 2018

IT Skills Technology Industry

Strategic planning gets real when you connect strategy to delivery

The strategic planning process creates strategic roadmaps that make your plan actionable and track its execution enterprise-wide. With the right tools, you can compare scenarios, prioritize initiatives, monitor progress and iterate and execute to ach

By Greg Gilmore

Aug 6, 2018

Digital Transformation IT Leadership IT Strategy

Reaching the APEX

Describing the enterprise as a pyramid helps reveal the breadth and depth the EA function and helps define the necessary structure for an effective practice

By Ethan Pack

Aug 6, 2018

Enterprise Architecture IT Leadership

Where startups are impacting long-term change for CIOs

Startups are showing up in big ways when it comes to ePrivacy, microservices, and fighting for talent. These are long-term shifts CIOs should keep in mind when it comes to figuring out what to devote attention and resources to.

By Dave Welsh

Aug 6, 2018

CIO IT Leadership Startups

Why companies end up spending more on digital technologies than anticipated

Digital technologies are like animals that travel and hunt in packs.

By Peter Bendor-Samuel

Aug 6, 2018

Budgeting ROI and Metrics Technology Industry

Prioritizing projects

Understand the context in which project prioritization methods are designed and managed. With this foundation you will be enabled to build a well-tuned model for prioritization.

By Avery Cloud

Aug 6, 2018 6 mins

IT Leadership Project Management Tools

When an IT project isn’t an IT project, engagement soars

Calling an IT project "an IT project" may be doing your project a disservice.

By David Cotgreave

Aug 6, 2018

IT Leadership Project Management Tools

Can Centers of Excellence become a separate line of business in software outsourcing?

The current competition on the software development market is so intense that awards, conferences, partnerships and other marketing crafts fade in the buzz. To win the race for a dream customer, the creative providers create a halo of uniqueness arou

By Boris Kontsevoi

Aug 6, 2018

Enterprise Applications Outsourcing

Why organizations must act like software companies with agile, devops, APIs and analytics capabilities

More evidence showing that business that successfully invest and deliver technologies outperform their peers and capture most of the market share.

By Isaac Sacolick

Aug 6, 2018

Digital Transformation Technology Industry

Is your data center dust?

Is it time to stop investing in applications that are on-premises?

By Myles F. Suer

Aug 6, 2018

Budgeting Data Center IT Strategy

A CIO’s dashboard must show bench strength. Does yours?

With more complete employee data at your fingertips, you can mitigate talent risk and make better decisions.rn

By Steve Trautman

Aug 6, 2018

CIO IT Leadership Staff Management

How to build the next generation of IT leaders

Forward-thinking CIOs are setting up their organizations for sustained success by anticipating, articulating and developing the skills IT will need at the top in the years ahead.

By Mary K. Pratt

Aug 6, 2018

CIO Careers IT Skills

Yamaha revs up digital strategy in race for new revenue

Yamaha CIO Glenn Coles is banking on digital and mobile channels, augmented reality and customer data to bolster the recreational vehicle manufacturer's fortunes.

By Clint Boulton

Aug 6, 2018

Digital Transformation IT Leadership IT Strategy

Reverse hybrid cloud: how the cloud is moving on-premises

Google Cloud Platform and Amazon Web Services are moving into private data centers.

By Stephen Watts

Aug 3, 2018

Cloud Computing Data Center Hybrid Cloud

Millennials say no to legacy software

For your upcoming software purchases, think beyond the feature set and cost axes. Make it a strategic goal to have a modern ecosystem using ubiquitous, current technologies. Top talent wants more than high pay. Give them something to get excited abou

By Nathan Brown

Aug 3, 2018

Enterprise Applications IT Skills Staff Management

How to make the most of a tech bootcamp

Bootcamps provide quick access to sought-after skills, but it takes drive and ambition to transform a few months of hands-on instruction into a full-fledged career.

By Sarah K. White

Aug 3, 2018

Careers IT Skills

CIO Spotlight: Jamshid Rezaei, Mitel

Rezaei discusses Mitelu2019s digital transformation, the goal of improved customer service, and how he measures success.

By IDG Connect

Aug 3, 2018

Careers IT Leadership

Are open-office plans sexist?

A study from U.K. researchers shows how open-office plans can be subtly u2014 and overtly u2014 sexist.

By Sharon Florentine

Aug 3, 2018

Careers IT Jobs Personal Software

Project managers need to be warriors, not bookkeepers – or your projects are doomed

Project management is about leadership. Learn to develop, hire and celebrate the warrior project managers.

By Jim Haskin

Aug 2, 2018

IT Leadership Project Management Tools

Developing your talent

Some concrete steps CIOs take to develop IT talent.

By Myles F. Suer

Aug 2, 2018

IT Leadership IT Skills

Remote workforce challenges are increasingly being met with telecom expense management: IDC survey

Rapidly expanding remote workforce + fast evolving mobile telecom technology + ever-changing carrier rate and equipment plans = big challenges for enterprise telecom managers. New survey by IDC finds four most significant challenges for managers. The

By Craig Riegelhaupt

Aug 2, 2018

IT Leadership Staff Management Technology Industry

Leverage video to boost digital workplace experiences

When evaluating video communications and collaboration solutions, donu2019t make decisions in a vacuum. Factor in the overall impact on the digital workplace and other technology investments and initiatives.

By Dave Smith

Aug 2, 2018

IT Skills Video Videoconferencing