opinion How blockchain is impacting information security in companies Blockchain has the ability to impact and disrupt multiple business sectors; and as hacking, phishing and security threats are becoming more prominent, companies are turning to groundbreaking technologies to protect not only their information, but the By Philip Kushmaro Aug 1, 2018 Blockchain Security feature How health care orgs are addressing AI challenges Health care companies are embracing artificial intelligence for everything from drug research to diagnostics, but challenges centered around privacy, data and the AI u2018black boxu2019 remain. By Maria Korolov Aug 1, 2018 Analytics Healthcare Industry Technology Industry analysis 3 reasons CRM financial analysis always fails A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions By David Taber Aug 1, 2018 10 mins CRM Systems Enterprise Applications feature How IT is helping to create a culture of consumerism in healthcare CIO Jonathan Shoemaker explains how Allina Health is turning patients into customers using technology and tools regularly used by retailers. By Martha Heller Aug 1, 2018 CIO Digital Transformation Healthcare Industry opinion 5 top blockchain trends of 2018 Watch for Internet of Things connectivity, increased use of smart contracts, increased regulation, content streaming, and blockchain in the jobs market. By Kevin Rands Jul 31, 2018 Blockchain Technology Industry opinion The consumerization of the workplace is changing collaboration The consumerization of the workplace is here to stay, and it is transforming the way your teams work together. By Andrew Filev Jul 31, 2018 Collaboration Software Small and Medium Business Technology Industry opinion Recognizing and solving for AI bias AI is unlocking tremendous value for businesses by solving many last-mile automation problems that previous waves of technology could not address. But just like any technology early in its evolution and application, there are a few things to watch ou By Sanjay Srivastava Jul 31, 2018 Analytics Artificial Intelligence opinion Business excellence: why sound business methods fail so often Donu2019t confuse the scaffolding for the building. By Stephen Parry Jul 31, 2018 BPM Systems IT Leadership feature 8 secrets of effective change leaders Change doesnu2019t come easy. Hereu2019s how transformational leaders inspire their organizations to take on new ways of thinking and working in the digital era. By Mary K. Pratt Jul 31, 2018 Digital Transformation IT Leadership Project Management Tools feature Farmers Insurance scales training with virtual reality Farmers Insurance Group leverages VR to accelerate the training of its claims adjusters by giving them the opportunity to experience thousands of scenarios. By Thor Olavsrud Jul 31, 2018 CIO 100 Digital Transformation IT Skills feature CIOs reveal their security philosophies Global IT leaders describe their approaches to cybersecurity application and communication. By Brendan McGowan Jul 31, 2018 CIO IT Strategy Security opinion Do you have a plan for harnessing IoT data? As things become more connected through the Internet of Things, artificial intelligence will become more powerful. But, raw IoT data alone isnu2019t enough to uncover the true value of AI. By Chris Curran Jul 30, 2018 Analytics Business Intelligence Internet of Things news analysis More artificial intelligence options coming to Google Cloud At Next 2018, Google announced it is making Nvidia's Tesla P4 GPU available as a cloud service, enabling more businesses to get started with AI projects quickly. By Zeus Kerravala Jul 30, 2018 Artificial Intelligence Cloud Computing opinion Undercover Boss: a powerful CX insight tool A conversation with Chief Customer Experience Officer Shane Bray about experiencing what customer engagement agents experience. By Howard Tiersky Jul 30, 2018 IT Leadership Relationship Building opinion How a grassroots approach can tackle the digital skills gap The problem of equipping the next generation with the skills to have a healthy and productive relationship with technology seems a daunting one for many educators. Yet successful initiatives show how a community-level approach can effectively empower By Alice Bonasio Jul 30, 2018 Careers IT Skills opinion Can blockchain rescue journalism? Falling print ad margins and loss of online ad revenue to aggregators have put publishers and content creators in a bind. By Barbara Darrow Jul 30, 2018 Blockchain Financial Services Industry Internet feature 10 reasons to ignore computer science degrees Many organizations are looking beyond the CS degree to hire programmers who can deliver real results. Here's why they might be right. By Anonymous Jul 30, 2018 10 mins Careers IT Skills Staff Management feature UPS counters Amazon.com challenge with IoT, analytics IoT sensors and data about delivery routes and vehicles are helping UPS fend off Amazon.com, its No. 1 threat in the shipping business. By Clint Boulton Jul 30, 2018 Analytics Digital Transformation Internet of Things opinion Mergers and acquisitions speed up digital transformation Digital transformation is all about speed, yet executives of traditional enterprises are increasingly saying that speed is their biggest challenge. New IT operating models can help, and mergers and acquisitions (M&A) make for the right time to de By Hakan Altintepe Jul 27, 2018 Digital Transformation IT Leadership Mergers and Acquisitions opinion The outlook for machine learning in tech: ML and AI skills in high demand Discover the latest projections for the future of machine learning in tech, including the mainstream adoption of NLP and voice-driven interactions and the rise of innovative ML/AI talent development initiatives. By Stephen Zafarino Jul 27, 2018 5 mins IT Skills Machine Learning Technology Industry feature Why CIOs must get over their ‘millennial obsession’ Millennials comprise more than half the global workforce, but in this hyperconnected, mobile world, CIOs are better off managing staff by role-based personas than age ranges, experts say. By Clint Boulton Jul 27, 2018 CIO Collaboration Software Small and Medium Business feature CIO Spotlight: James Rutt, Dana Foundation An early adopter of cutting edge cloud security solutions, James Rutt led a full cloud transformation at Dana Foundation, long before it came in vogue in the enterprise. By IDG Connect Jul 27, 2018 Careers IT Leadership opinion 3 steps to reimagining your tech workforce in the AI age Artificial intelligence is significantly changing organizations. IT leaders must act now to ensure their teams can handle this digital transformation. Here are three ways they can start. By Diana Bersohn, McCree Lake Jul 26, 2018 Digital Transformation IT Jobs IT Skills opinion How financial services firms can thrive after Brexit Though financial services companies may be worried about post-Brexit challenges to recruiting, those who prepare for them can offset coming workforce gaps and shortages. By understanding whatu2019s driving these challenges and the resulting opportuni By Mike Barrett Jul 26, 2018 Financial Services Industry Outsourcing Technology Industry opinion The challenges and perils of intermediary liability Companies generate controversy when they donu2019t moderate content u2013 but even when they do. By Mark MacCarthy Jul 26, 2018 Government Regulation Technology Industry feature 8 keys to a successful RPA implementation Robotic process automation can reap efficiencies and free up staff time for higher-value tasks. Hereu2019s how to do RPA right. By Bob Violino Jul 26, 2018 13 mins Artificial Intelligence BPM Systems IT Strategy opinion Advice for buying or building a digital platform Capturing the opportunities available through a digital platform requires understanding how they work. By Peter Bendor-Samuel Jul 25, 2018 Digital Transformation IT Leadership IT Strategy feature 10 best graduate programs for supply chain management A masteru2019s degree in SCM can help you gain an edge in a growing field. Here are the ten schools that, according to Best Colleges, offer the best masteru2019s programs u2014 many of which can be completed part-time and online. By Sarah K. White Jul 25, 2018 Careers Supply Chain opinion Digital transformation and the law of small numbers Recent studies indicate a slowdown in the shift to value-based care and a struggle to reap the benefits of digital transformation. The answer may lie in understanding the law of small numbers. By Paddy Padmanabhan Jul 25, 2018 Electronic Health Records Healthcare Industry Technology Industry opinion 7 negotiation tactics that are futile in cloud renewals The most common negotiation tactics often donu2019t work if used during cloud renewals. By Adam Mansfield Jul 25, 2018 Digital Transformation IT Leadership IT Skills opinion Why design thinking hasn’t saved your digital transformation – yet Design thinking has been heralded by many as the key to making digital transformation more customer-focused and effective. Anecdotal evidence suggests that isnu2019t happening, however. Hear from experts involved in helping global organizations make By Randy Pennington Jul 25, 2018 Digital Transformation Graphic Design Tools IT Leadership opinion Why process is key for growing companies Why do some companies start out strong then fail to sustain their success as they grow? Process discipline is one of the essential ingredients required to help growing companies thrive. By Ivan Seselj Jul 25, 2018 BPM Systems IT Leadership opinion How the Walmart-Microsoft partnership builds on the four strategic themes for digital transformation Digital transformation insights from Microsoft's worldwide lead for retail strategy examining the strategies of their Walmart partnership. By Nicholas D. Evans Jul 25, 2018 Digital Transformation Technology Industry opinion Traditional or transformational: what kind of CIO are you? You might be a little of both. Where are you on the spectrum? What type of CIO does your organization need, and why? By Mikhail Papovsky Jul 25, 2018 CIO IT Leadership opinion Can working for a tech company improve your health? How technology and technology companies can harness IoT and company culture to improve the lives and health of their employees. By Karen McDermott Jul 24, 2018 IT Leadership IT Skills Staff Management opinion Fighting fire with fire: the rise of enterprise software’s big change agent To forge connected products and services that grow revenue, elevate customer experiences and expand market share, CIOs need a new way to link strategy with delivery across the enterprise. By Greg Gilmore Jul 24, 2018 Enterprise IT Leadership IT Strategy opinion Using location data for stock picks? Watch for stale data models Because so much of the location data gathered to gauge foot traffic at restaurants, car dealerships or other business locations is gleaned via mobile apps, several variables can affect the validity of measurement models. Yet, most investors, money ma By Gladys Kong Jul 24, 2018 Analytics opinion A new patent myth in Washington A flawed study prompts developments in Congress and the Patent and Trademark Office that threaten progress made against trolls. By Mark MacCarthy Jul 24, 2018 Innovation Regulation Technology Industry opinion 3 fundamental keys to digital transformation From confusion to practical results. Jul 24, 2018 Digital Transformation IT Leadership feature How Verizon designs customer-valued chatbots With AI fast becoming the new UI, Verizon is continually honing two customer-facing chatbots for everything from device troubleshooting to technician updates. By Terena Bell Jul 24, 2018 Artificial Intelligence CIO 100 Digital Transformation feature XaaS success: Proving the value of ‘everything as a service’ CIOs are consumerizing IT in new ways, including rolling out self-service analytics and proof-of-concept-as-a-service solutions. Welcome to the age of XaaS. By Clint Boulton Jul 24, 2018 Digital Transformation IT Strategy Innovation opinion Can Google demonstrate it’s ready to be serious about the enterprise? Despite knocking on the cloud door for years, Google has yet to establish itself as a major player in business services. rn By Zeus Kerravala Jul 23, 2018 Artificial Intelligence Cloud Computing opinion 5 important career (and life) lessons that need to be shared Self discovery is hard. It requires unconditional acceptance and discovering your passion. These life lessons helped me find the path to career fulfillment. By Sue Weston Jul 23, 2018 Careers IT Skills opinion I’m glad you found someone to love you If you don't think you and your IT team are going to be appreciated at the end of the year, here are some ideas on how you can highlight the value IT is providing…without being too too obvious. By Paul T. Cottey Jul 23, 2018 IT Leadership opinion Lessons enterprise service management professionals can learn from the FIFA World Cup One of the biggest challenges faced by organizations when implementing any type of enterprise service management strategy is with the process alignment and people. The recent World Cup tournament teaches us a thing or two about improving your service By Nancy Van Elsacker Louisnord Jul 23, 2018 Business Intelligence IT Leadership ITSM opinion How to meet demands for a great employee user experience New employee engagement technologies to drive smarter services across departments. By Steve Stover Jul 23, 2018 Careers IT Leadership opinion 5 benefits of an ERP system review A system review is a health check for your ERP system. By Ryan Warnock Jul 20, 2018 5 mins ERP Systems IT Leadership opinion Emerging technology adoption: striking a balance between innovation and risk management Companies that are transforming themselves and enabling emerging and disruptive technologies can take four initial but concrete steps to strike the right balance between innovation and risk management. By Phillip Lageschulte Jul 20, 2018 Emerging Technology Innovation Risk Management feature CIO Spotlight: Martin de Martini, Y Soft Corporation Among his top priorities this year: Providing customers with tools that will simplify their decision-making process and looking for opportunities to automate unnecessary human work. By IDG Connect Jul 20, 2018 Careers IT Leadership opinion ArenaNet developers fired after being targeted for sexist abuse Appeasing misogynists on the internet doesnu2019t placate them or diffuse instances of harassment and abuse u2014 it only makes them worse. By Sharon Florentine Jul 20, 2018 Careers IT Leadership 1…107108109110111112113114115…748 Show me moreLatestArticlesPodcastsVideos opinion Why EGI will deliver the AI revolution that matters By Raman MehtaSep 12, 202510 mins Data ArchitectureDigital TransformationIT Strategy opinion From pilot to profitability: How to approach enterprise AI adoption By Nick ColistoSep 12, 202510 mins Artificial IntelligenceIT LeadershipIT Strategy feature Could gen AI radically change the power of the SLA? By Evan SchumanSep 12, 20259 mins Generative AIOutsourcing podcast Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11 Sep 12, 202528 mins CareersGenerative AI podcast CIO ASEAN Leadership Live with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia. 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