opinion How CIOs partner with CMOs to transform customer experience The CIOs from Adobe, Vail Resorts, Inc., and IPG Mediabrands reveal their hard-won lessons from the intersection point of marketing and technology. By Brendan McGowan Apr 9, 2018 CIO CMO Marketing analysis 6 reasons to pump the brakes on AI Artificial intelligence is wending its way into business processes. But CIOs should pause and research the potential business impact of AI tools u2014 both good and bad. By Clint Boulton Apr 9, 2018 Artificial Intelligence Enterprise Applications IT Strategy opinion Building a customer community: 13 critical questions to get started Salesforce, WordPress, Simplemachines, BB enginesu2026they all have demos for community-building tools that will daze and amaze. But which oneu2019s for you? Donu2019t go shopping until youu2019ve answered these questions. By David Taber Apr 9, 2018 CRM Systems Enterprise Applications opinion These fantastic four superheroes of digital transformation are finally earning their stripes Omnichannel, on-demand fulfillment, personalization and core capabilities u2013 the results are in and theyu2019re robust enough to convince even the most risk-averse CIOs. By Dan Hartveld Apr 6, 2018 Digital Transformation IT Leadership opinion How to select the right ERP system solution With any large software purchase, it's important to understand the steps involved to ensure the procurement processes runs as smoothly as possible. By Ryan Warnock Apr 6, 2018 ERP Systems Enterprise Applications opinion The strategic CIO’s guide to building customer intimacy Digitally interacting with a customer through a live, Internet-connected application allows a deeper understanding of that customer as an individual because the flow of data is ongoing and bidirectional. By Otto Berkes Apr 6, 2018 CIO Digital Transformation Technology Industry news analysis Deloitte report has some good news about women in technology A recent Deloitte report shares perspective from women CIOs about their roles, successes, and how theyu2019re helping other women in technology. By Sharon Florentine Apr 6, 2018 Careers IT Leadership opinion You‘re not paranoid if everyone is against you When it comes to security, it's not a question of whether you're going to be attacked. You are. So, what's a CIO to do? By Paul T. Cottey Apr 5, 2018 CIO Data and Information Security Technology Industry opinion Sensitivity: Important for bedside manner and algorithmic diagnostics Deep learning algorithms hold huge potential for healthcare diagnostics, but theyu2019re not a silver bullet. As adoption of these tools increases, itu2019s crucial that healthcare professionals and decision makers consider algorithmic success metric By Kevin Troyanos Apr 5, 2018 Analytics Healthcare Industry Machine Learning opinion How to map people performance to financial performance The link is clear in strategy-driven initiatives. By Pradeep Henry Apr 4, 2018 IT Leadership IT Strategy opinion Why purpose-built beats custom-built for commerce applications When considering whether to buy or build your enterprise's next commerce platform. By Ray Grady Apr 4, 2018 BPM Systems E-commerce Software IT Leadership opinion What management risks can cause software outsourcing to fail? Looking at what risks management can pose to software development outsourcing. By Steve Mezak Apr 4, 2018 7 mins Enterprise Applications Outsourcing Risk Management opinion Companies must approach IT modernization as a journey Weu2019re on the doorstep to important changes in the services market. By Peter Bendor-Samuel Apr 4, 2018 Digital Transformation IT Strategy Technology Industry feature Conagra CIO: In IT, our job is to remove the friction Mindy Simon, CIO of Conagra Brands, focuses on being digital with her business partners, not doing digital to them. By Martha Heller Apr 4, 2018 CIO Careers Digital Transformation feature Insurance firm banks on change management in digital overhaul Axis Capital CIO Darryl Catts prefaced an insurance platform revamp with a change management program, making IT and its business peers co-owners of the initiative. By Clint Boulton Apr 4, 2018 Analytics CIO Digital Transformation opinion The beginning of the end for passwords Could we finally be on the verge of a ceasefire between employees, who want quick and easy access to their laptops at any cost, and IT managers, who need to secure those systems. This industry analyst thinks so. By Mike Feibus Apr 3, 2018 Authentication Passwords Technology Industry opinion Big Iron: How IBM Z mainframes fit in the digital age Mainframe is on the rise as part of a modern multi-cloud approach to IT. By Stephen Watts Apr 3, 2018 Data Center Enterprise Architecture opinion Macy’s CEO credits “customer journey mapping” as the foundation of their turnaround One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new capabilities and ex By Howard Tiersky Apr 3, 2018 Digital Transformation Retail Industry Technology Industry feature What is the best CRM software? Key features to look for Many businesses undervalue the planning that must go into CRM selection and overlook the importance of defining the capabilities and results that will matter most to their organization. Don't be one of them. By Matt Kapko Apr 3, 2018 CRM Systems Enterprise Applications opinion How CIOs can create a culture of workforce equality Here are some immediate steps CIOs can take to create a culture of equality that benefits the entire organization. By Diana Bersohn Apr 3, 2018 CIO IT Jobs Staff Management opinion Breaking up is hard to do: Why the Bell System breakup isn’t a model for tech Todayu2019s tech companies are not like the old Bell System. By Mark MacCarthy Apr 2, 2018 Technology Industry opinion Facebook: in need of governance and agile architecture Agile architecture would obviously not prevent all errors but could allow Facebook to minimize the risk of big errors, like the Cambridge Analytica leakage. By Daniel Lambert Apr 2, 2018 Agile Development IT Governance Technology Industry opinion 5 must-ask questions for complying with GDPR’s ‘Right to be Forgotten’ For all US-based companies that might have EU data, itu2019s time to segregate that data and initiate proper protocols to ensure fines donu2019t come your way after May. By George Corugedo Apr 2, 2018 Government Regulation Technology Industry opinion Merging with the machine Emerging technology is converging on augmenting humanity. By Greg Simpson Apr 2, 2018 Artificial Intelligence Digital Transformation Technology Industry news analysis The most interesting things from Nvidia’s GPU Technology Conference At Nvidia's GTC, CEO Jensen Huang performed a 2.5-hour keynote loaded with announcements. These are the key ones CIOs should take note of. By Zeus Kerravala Apr 2, 2018 7 mins Analytics Artificial Intelligence Data Center opinion What to look for when choosing an email service provider for your small- or medium-sized business As a CIO, it is important to weigh in the technological and operational perspectives before you choose the right provider for your organization. By Chris Low Apr 2, 2018 CIO Internet Service Providers Technology Industry opinion Forward planning in the age of disruption – lessons from Patty McCord and John Harvey-Jones It has always been difficult to focus on the future, but it is no less important today than it has ever been to do the detail on forward planning and business forecasts. By Mark Robinson Apr 2, 2018 Digital Transformation IT Strategy Technology Industry opinion IT governance critical as cloud adoption soars to 96 percent in 2018 With 81 percent of enterprises operating multi-cloud landscapes and 26 percent spending over $6 million annually on public cloud infrastructure, staying on top has never been harder. By Marc Wilczek Apr 2, 2018 Hybrid Cloud IT Governance IT Strategy opinion Natural language processing and the promise of limitless knowledge management The unprecedented opportunity of managing unstructured data. By Daniel F. Glazier Apr 2, 2018 5 mins Artificial Intelligence Technology Industry feature How one IT leader is responding to insurtech disruption In part one of this Q&A series, ICW Groupu2019s vice president of IT shares insight into the changing role of IT and how heu2019s thinking about insurtech disruption. By Ross Mason Mar 30, 2018 Digital Transformation Technology Industry feature Should software developers have a code of ethics? With great power comes great responsibility. As the details of the Facebook and Cambridge Analytica scandal reveal, the IT industry is still grappling with the question of how to deal with ethical dilemmas. By Sharon Florentine Mar 30, 2018 Artificial Intelligence Developer IT Jobs opinion Don’t wag the dog: digital transformation starts with company strategy Today, headlines about digital transformation dominate blogs and journals. IT leaders feel that they should have already started their organizationu2019s transition into the digital age. But the amount of buzz around this trend shouldnu2019t force yo By Mikhail Papovsky Mar 30, 2018 Digital Transformation IT Leadership IT Strategy opinion Management requires special skills 4 criteria to consider before you start applying for that management role. By Mike Sisco Mar 30, 2018 IT Leadership IT Skills IT Strategy feature Makeshift Society uses comedy to tell an important story about women in tech A new TV series takes a funny-because-itu2019s-true look at a female founderu2019s journey to success in Silicon Valley. By Sharon Florentine Mar 30, 2018 Careers Technology Industry feature Agile’s dark secret? IT has little need for the usual methodologies For all its emphasis on collaboration and time to market, agile is all about product delivery u2014 not business improvement, let alone transformation. By Bob Lewis Mar 30, 2018 IT Governance Frameworks IT Strategy Project Management Tools feature Leaving your job: What you can and can’t take with you Outright theft is an obvious no-no, but there are still some gray areas when it comes to what you can take with you when you leave a job and what you could land you in legal hot water. By Meridith Levinson, Sharon Florentine Mar 29, 2018 Careers Legal Security opinion 3 ways successful CIOs benefit from weather data, forecasts and alerts How CIOs view the threat of weather and use that data. By Mark Hoekzema Mar 29, 2018 CIO Data Science IT Leadership opinion Portfolio velocity: the new measure of business value realized Welcome to the last time you report on the number of projects your team delivered. By Peter B. Nichol Mar 29, 2018 CIO IT Leadership Project Management Tools opinion How to deal with legacy systems, the Achilles’ Heel of digital transformation 7 issues to keep in mind while dealing with legacy systems. By Prashant Kelker Mar 29, 2018 Digital Transformation Enterprise Applications SaaS opinion Best and worst practices in mobile expense management Automation is the key in mobile expense management. By Craig Riegelhaupt Mar 29, 2018 IT Leadership IT Strategy Small and Medium Business feature Denmark creates world’s first Tech Embassy to understand global tech giants impact on society An interview with Casper Klynge, the newly appointed global tech ambassador of Denmark, the first position of its kind. By Marquis Cabrera Mar 29, 2018 Emerging Technology Government Technology Industry opinion To manage GDPR data risk, pay attention to your service level agreements Your technology suppliers provide a pipe, platform or other web-based application to enable their clients to do business over the Internet. Unless the client has stipulated their security requirements, the supplier is likely to only provide a basic s By Rohan Light Mar 29, 2018 Government Regulation Technology Industry feature Slack anchors digital transformation at 21st Century Fox Jeff Dow says Slack has become the hub of collaboration for the entertainment giant. Here Dow describes how Slack migrated from IT to the remaining business units. By Clint Boulton Mar 29, 2018 4 mins Collaboration Software Enterprise Applications Small and Medium Business opinion Digital exhaust royalty: will it solve some of Facebook and Google’s personal data usage travails? Has the time come now for users to be paid royalty for use of their u201cdigital exhaustu201d by corporations like Facebook and Google? Will a digital exhaust royalty framework be win-win for both: the corporations whose business model is based on th By Deepak Seth Mar 28, 2018 5 mins Data and Information Security Privacy Technology Industry opinion Lessons for CIOs at legacy and digital native businesses Digital transformation represents a key issue for all CIOs, but what do CIOs need to do to help their companies succeed at transformation? By Myles F. Suer Mar 28, 2018 Digital Transformation IT Strategy Technology Industry opinion Deconstructing silos in your enterprise service management towers of Babel The most important goal is that all your employees understand each other. By Nancy Van Elsacker Louisnord Mar 28, 2018 IT Leadership ITSM feature The human side of implementing AI The issues holding back AI adoption arenu2019t technical. Hereu2019s how to navigate unrealistic expectations, change management issues and employees leery of AI job loss. By Terena Bell Mar 28, 2018 Artificial Intelligence IT Strategy Staff Management opinion Nearshoring and the human advantage: The risks and relationship-based rewards of nearshoring Hiring an outside development company is hard, and itu2019s about to get even more complex. Digital transformation, automation and artificial intelligence are poised to generate great efficiencies, but they represent a great unknown. More than ever, By Mike Barrett Mar 27, 2018 Outsourcing Staff Management Technology Industry opinion How CIOs can empower today’s digital native workforce Find ways to attract and retain a digitally native workforce. By Paul Chapman Mar 27, 2018 Digital Transformation IT Leadership opinion Are the greatest IT change managers now facing the greatest change? The role of the project managers is changing. Projects must mirror changing trends and adapt in terms of scope, domain, content and schedule to satisfy ever-faster business demands. By David Cotgreave Mar 27, 2018 Digital Transformation IT Leadership Project Management Tools 1…116117118119120121122123124…748 Show me moreLatestArticlesPodcastsVideos opinion Why EGI will deliver the AI revolution that matters By Raman MehtaSep 12, 202510 mins Data ArchitectureDigital TransformationIT Strategy opinion From pilot to profitability: How to approach enterprise AI adoption By Nick ColistoSep 12, 202510 mins Artificial IntelligenceIT LeadershipIT Strategy feature Could gen AI radically change the power of the SLA? By Evan SchumanSep 12, 20259 mins Generative AIOutsourcing podcast Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11 Sep 12, 202528 mins CareersGenerative AI podcast CIO ASEAN Leadership Live with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia. By Estelle QuekSep 10, 202531 mins Artificial IntelligenceDigital TransformationInsurance Industry podcast First Person Meets… Greg Finnigan: Being your authentic self Sep 8, 202530 mins CareersCloud ManagementSecurity Hardware video Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11 Sep 12, 202528 mins CareersGenerative AI video IBM, AWS unite to scale trustworthy AI with seamless governance integration Sep 11, 202513 mins Amazon Web ServicesComplianceIBM video CIO Leadership Live ASEAN with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia By Estelle QuekSep 10, 202531 mins Digital TransformationGenerative AIInsurance Industry
