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IT Leadership Project Management Tools

Agile Scrumban: the best approach for customer success

An 'Agile Scrumban'u00a0solution, a combination of the Scrum framework and the Kanban system, both associated with agile, is ideal for managing customer success.

By Tim Conder

CRM Systems Software Development

Smarts from within: 3 reasons to embrace machine learning

Why investing in machine learning technology and AI capabilities makes sense to drive smarter and more automated enterprise service management.

By Steve Stover

ITSM Machine Learning Technology Industry

Align your IT and business strategy…or else!

Understanding the business strategy is vital to adding real IT value. Hereu2019s whyu2026

By David Cotgreave

CIO IT Leadership IT Strategy

It was never about ITIL

Really. It never was.

By Joel Pomales

ITIL ITSM Technology Industry

Got SD-WAN?

SD-WAN offers multi-cloud enablement, improved network performance, centralized control and cost rationalization opportunities for the forward-thinking CIO.

By Deepak Seth

Nov 28, 2017 8 mins

Enterprise Architecture Networking SD-WAN

Adopt real-time data analytics or get left behind

As innovators race toward real time, the wise CIO is one who embraces the fastest and most efficient means of analyzing data.

By Jindou Lee

Analytics CIO

How blockchain tokens can be key to nurturing ecosystems

Ultimately, successful ecosystems are those that inspire users to consolidate activities within them. Tokens make the participation in these ecosystems not only convenient but also potentially profitable.

By Ralph Tkatchuk

E-commerce Software Payment Systems Technology Industry

H-1B visa changes – IT service providers hedging their bets

Will their customers feel the impact?

By Greg Hall

Government IT Skills Technology Industry

5 resume tips for aspiring executives

Writing an executive-level resume requires a unique approach. Hereu2019s how to craft your experience and accomplishments into a resume fit for an executive role.

By Sarah K. White

Careers IT Jobs IT Leadership

12 myths of data analytics debunked

From data concerns to staffing needs to technology combinations, data analytics misconceptions abound. Hereu2019s a no-bull look at how to leverage data science to deliver bona fide business results.

By Bob Violino

Data Mining Data Science IT Strategy

How to determine, document, and communicate your project scope

Determining, documenting and sharing a project's scope can be complicated and stressful. Here are a couple of business leaders willing to share how they go about it and what they found to be successful.

By Moira Alexander

Nov 24, 2017 6 mins

IT Leadership Project Management Tools

Information Is Beautiful has a fantastic visual breakdown of how tech companiesu2019 workforces compare against the overall U.S. population.

By Sharon Florentine

Nov 22, 2017

Technology Industry

CIOs need to focus on customer experience now

A Five9 survey shows customer service experience has overtaken price, product quality and all other factors as the top factor for customers when deciding with whom to do business.

By Zeus Kerravala

Nov 22, 2017

Digital Transformation IT Leadership Technology Industry

A software developer makes a great executive advisor

Often, itu2019s a management consultant who gets the call for help. But, for most IT issues, executives need to also talk to software developers for their advice and perspective.

By Mikhail Papovsky

Nov 22, 2017

CIO Developer IT Leadership

New technologies take aim at IT’s diversity problem

From the job description to the workplace, female entrepreneurs are designing new tools to mitigate bias in hiring, company culture and decision making.

By Terena Bell

Nov 22, 2017 8 mins

Careers Staff Management Startups

The rationale behind cryptocurrencies

The modern crypto revolution did not start overnight…

By Chris Low

Financial Services Industry Technology Industry

Stop talking about mission, vision, strategy and tactics

How to avoid business terms that create more confusion than clarity.

By Henrik-Jan van der Pol

Are you a Great Dane or a Chihuahua?

There are all sorts of techniques to estimate development tasks u2013 dog breeds, t-shirt sizes u2013 but whatu2019s the best one?

By Eugenio Bartolo

Agile Development Digital Transformation IT Leadership

9 ways you’re failing at business intelligence

Solid business intelligence is essential to making strategic business decisions, but for many organizations, BI efforts are derailed by poor data practices, tactical mistakes and more.

By Bruce Harpham

Analytics Business Intelligence IT Strategy

The secret to orchestrating your digital mess

As the enterprise tech market expands to include more types of digital experiences, orchestration tools will become the secret sauce to keeping both internal and external experiences cohesive and seamless.

By Chris Stone

CIO CRM Systems Technology Industry

5 technologies disrupting the app development industry

Developers who want to be at the top of their game will need to roll with the times and constantly innovate, whether theyu2019re playing around with new form factors or whether theyu2019re learning to code in a new language.

By Kevin Rands

Developer Internet of Things Technology Industry

Excellence is not optional

Repeatability is the key to consistent results at scale.

By Andrew Filev

How to narrow the CMO-CIO divide

In the absence of common performance metrics linked to business outcomes, u201cwho should own IT?u201d is a debate about authority without accountability.

By Hakan Altintepe

How to manage the millennial mindset

Millennials are rapidly redefining workplaces in the U.S. and around the globe. For those of us in the IT sector, what does it take to successfully manage and motivate this growing force?

By Anna Frazzetto

IT Leadership IT Skills Staff Management

Technology advances quickly, so why don’t the women who help drive it?

Technology is a fast-paced industry. The change we envision must come swiftly, too.

By Sandra Smith

IT Leadership Technology Industry

The role of the CIO: a playbook for managing an SAP relationship

Is there a single trait that can influence an executiveu2019s ability to successfully navigate and optimize the negotiations and on-going relationships that support strategic initiatives?

By Len Riley

How AI can help to avoid Amazon Web Services disruptions

An AI-defined infrastructure u2013 specifically, an AI-powered IT management system u2013 can help to avoid service disruptions of public cloud providers.

By Rene Buest

Cloud Computing Cloud Management Web Development

How to avoid the next epic transformation fail

Success is not about hoping for the best on the big projects, itu2019s about developing your organizational capability for change as a whole.

By Ivan Seselj

Digital Transformation IT Leadership

Migrating into the cloud: easier said than done

The number of cloud-hosted applications is poised to increase by 40 percent over the next two years. Yet, research finds that successfully mastering the transition and transformation phase remains a challenge.

By Marc Wilczek

Cloud Computing Digital Transformation

Architecture firm transforms client experience with secure cloud collaboration

Perkins+Will CIO Murali Selvaraj has tapped cloud collaboration and identity management services to help architects and clients better share information on high-stakes projects.

By Clint Boulton

Collaboration Software Identity Management Solutions Small and Medium Business

5 information security threats that will dominate 2018

The global security threat outlook evolves with every coming year. To combat the threat in 2018, enterprises must understand these five global cyber threats.

By Thor Olavsrud

Nov 20, 2017 8 mins

Data Breach Malware Social Engineering

Improve workplace productivity by focusing on AI-enabled conversational experiences

Business leaders need to start looking at how to use AI, machine learning, natural language processing (NLP) and chatbots, to enhance conversational engagement and rich interactions.

By Dave Smith

Nov 17, 2017

Collaboration Software Small and Medium Business Technology Industry

Tips for driving change among multiple stakeholder groups.

By Peter Bendor-Samuel

Nov 17, 2017

Digital Transformation IT Leadership

AI – hype or here today?

Artificial Intelligence is at the top of the u201chype cycle,u201d but it is moving so quickly that unless you jump on the bandwagon now, you risk being left behind.

By Greg Simpson

Nov 17, 2017

Artificial Intelligence Emerging Technology Technology Industry

Twitter offers more space for hate

Twitter recently increased its character limit from 140 to 280, which means more space for abuse and harassment.

By Sharon Florentine

Nov 17, 2017 2 mins

Internet Social Networking Apps Twitter

Managing ETL vendors

There are many competitive options, and all provide the services to move your ETL data quickly and securely…and can scale your environment faster than you could have in your traditional environment.

By Brian E. Thomas

CIO IT Leadership Managed Cloud Services

5 use cases for AI in the workplace

At its Advanced Technology Fair, Cisco provided a glimpse of the near future by demonstrating how artificial intelligence can be used to improve meetings.rn

By Zeus Kerravala

Nov 16, 2017 9 mins

Artificial Intelligence Collaboration Software Small and Medium Business

Have we been doing IT wrong?

If treated as an asset, not a cost center, IT has the power to change the way organizations win.

By Ross Mason

5 ways for businesses to master the relationship economy

The Consumer Economy model has shifted and is now built around trust and enabled by digitization, putting the power back in the consumeru2019s hands. All industries must learn to adapt to a new model, the Relationship Economy, in order to succeed.

By Samantha Paxson

Enterprise Small and Medium Business Technology Industry

4 essential tips to ace the tech job interview

Tips for getting you past the company culture fit hurdle and ensuring you are seen as the best, and only, fit for the job.

By Gianna Scorsone

Careers IT Skills

Digital done wrong

CIOs must understand that digital experiences start with the customer and work backwards into the enterprise.

By Esteban Herrera

IT Leadership Outsourcing

Finding the key to success with enterprise customers

Put another way u2013 what's the best way to get it right the first time when selling to enterprises?

By Vini Letteri

8 cities where tech talent is outpacing job growth

The growth of tech talent is outpacing the growth of technology jobs in these eight cities, creating a larger available talent pool and less competition for businesses.

By Sarah K. White

IT Jobs Salaries Staff Management

5 things that are dragging down your digital transformation

IDC predicts that by 2022, 80 percent of revenue growth will depend on digital offerings and operations. Getting there requires getting past the deadlock created by outdated KPIs, organizational silos, limited expertise and other challenges to digita

By Meredith Whalen