News

How companies are creating data scientists in-house

AT&T, Booz Allen Hamilton, Ibotta and Qlik are just a few of the companies launching programs to develop internal data science talent to help fill their data analytics needs.

5 Dreamforce 2017 takeaways to guide your CRM strategy

Dreamforce is the largest single-technology conference in the world, and itu2019s complete sensory overload. But there are some messages you need to pick up, loud and clear, for your CRM planning assumptions.

The state of American healthcare

Healthcare change will not happen overnight, but some healthcare executives says they are optimistic about the future.

Millennials, mobile and the new face of enterprise collaboration

There are a slew of enterprise collaboration tools on mobile platforms under development or launched by start-ups over the last few years.

Talkdesk leverages AI to improve inside sales

Talkdesk for Sales is an excellent example of how AI can be used to augment a workeru2019s skill set and make them more productive.

7 sure-fire ways to fail at data analytics

Data analytics is fast becoming the key to a winning business strategy. But without the right approach, skills, and tactics, your data initiatives may never add up.

How to maximize the productivity of a multi-generational workforce

What, if anything, can unite a labor pool thatu2019s fractured in so many ways?

The 7 deadly sins of enterprise data management

From lust to sloth to pride, many businesses are guilty of sins against data. Hereu2019s what to look out for and how to turn from data sinner to data saint.

Not your father’s cybersecurity

Managing mobile devices in a threat-based environment.

How Moscow is pioneering the rise of smart cities

The Russian capital's innovations have been underway since 2011, and in these last six years, have seen successful implementation of three platforms to offer its services to citizens.

Application monitoring tailors Carhartt for digital success

By monitoring the performance of critical business systems, Carhartt has broken the ice between its business and IT teams u2014 better positioning the work-apparel retailer to thrive in the digital era.

7 secrets for getting digital transformation right

A technology-first approach to digital transformation is a recipe for disaster. Start instead by overhauling your organization with a customer-centric end goal in mind.

You’re probably focused on the wrong metrics. Here’s how to fix that.

Too often, IT firms are not focused on measuring what actually matters, leading to missed opportunities. Companies need to follow three key steps to hone in on the metrics that sill steer the business to success.

Is the iPhone the best project in history?

If you're thinking about launching a strategic project, or are currently doing so, I strongly recommend you follow the same approach. I guarantee that your chances of success will increase considerably.

Digital transformation’s impact on IT shared services

The shared services IT construct doesnu2019t enable achieving the promise of digital.

Is your team CX savvy enough?

Itu2019s no longer enough to have a team that knows how important CX is. You need expertise for continuous CX improvement and innovation.

8 artificial intelligence technologies your enterprise needs today

Becoming more familiar with AI and the companies using it will help managers discuss AI more intelligently with their teams.

A 3-step guide to digital transformation

Business leaders need to proactively define and execute on the digital roadmap so their organizations are not caught in the digital crossfire.

The promise and perils of machine learning in the enterprise

Enterprise leaders need to apply ML like they should all other technologies u2013 deliberately and only when and where it delivers specific, measurable business value.

Artificial intelligence is about machine reasoning – or when machine learning is just a fancy plugin

Why machine learning helps you to get results out of tons of data, but also lets you jump into it again and again.

Surviving and thriving in a zombie business apocalypse

How technology and entrepreneurialism combined to shift the balance of power to buyers of goods/services from sellers, and what it means for the future of consumption.

Amazon Key is a terrible idea

The Amazon Key delivery service has major issues that could have been identified if the company had gotten input from women and minorities.

What must CIOs and CTOs know about iOS 11 to maintain enterprise iOS apps?

iOS 11 updates make it easier for CIOs and CTOs to develop and maintain their enterprise iOS App with new features and functions. Here is a list of key updates you should know about iOS 11 if you are working on iOS App for your organization.

Jobhunting over 50? 10 strategies to stay competitive

Let's face it u2013 ageism is real. You can offset any negative assumptions about older workers, however, by carefully managing your image. Here are some suggestions.

Is enterprise IT misbehaving?

Behavioral economists have long discovered that the human beings are predictably irrational. Can their findings help us better understand, and manage, the system behavior of enterprise IT?

4 things about cryptocurrencies and blockchains you need to know right now

Cryptocurrencies are beginning to have a major impact on the capital markets, and blockchain technology is likely to impact a broad spectrum of industries.

What is geofencing? Putting location to work

Geofencing is a service that triggers an action when a device enters a set location. Coupons, notifications, engagement features, security alerts — businesses are finding creative ways to make use of these virtual boundaries.

3 barriers to AI adoption across the enterprise

Whatu2019s slowing companies down from seizing this opportunity?

Developing leaders for managing AI-driven businesses

A long-term approach and investment is required to train the next generation of business leaders who can leverage the state of the art to make the best decisions for their customers, users, employees, stakeholders and shareholders.

How to fail well in IT projects

Failure is the new success. Here are five ways that you can embrace failure and enjoy its unexpected benefits.

The data-centric enterprise: Not yet a done deal

Data is turning into a new source of competition yet complexity, missing data quality and a rising talent shortage could prevent enterprises from harvesting their efforts.

4 ways big data analytics is disrupting the agriculture industry

Big data analytics has made such a widespread impact in the agriculture industry that itu2019s hard to pinpoint all of its effects, and harder still to predict what changes it might bring. These four ways are just a taste of that impact.

How digital is helping the RNLI to save lives at sea

Every day of every year, people of all backgrounds get into danger in the water. Here's how the Royal National Lifeboat Institution employs u201cdigitalu201d to support a very important and highly-specific mission u2013 that of saving lives at s

Optimize your customer journeys using personas and business architecture

5 hurdles to adopting devops

The devops journey involves significant changes in culture, processes and technologies. Hereu2019s how to overcome the most common challenges along the way.

Why the Internet of Things without the hardware is just vapor

The cloud platform and data storage are worthless without hardware to provide connectivity and deliver the data of the Internet of Things (IoT).

How to start your first trial engagement with outsourcing

Many good reasons exist besides cost that companies pursue software development outsourcing.

Playing to win with enterprise technology

No matter what industry youu2019re in, enterprise organizations across the map are eyeing the most efficient, best of breed tools to power their workforces. When it comes to do-it-all platforms, however, don't believe the hype.

How blockchain is hastening the advance of autonomous cars

Blockchain is quickly achieving parity between human and robotic drivers, and should soon accelerate self-driving solutions into the realm of statistical perfection.

The Agile PMO

How the project management office can become a supporting organization that improves delivery efficiency and provides delivery transparency.

Managing your IT career

CIOs and other members of an IT leadership team discuss how to manage your IT career.

Platform business models: 4 key steps for implementation

Platform business models are a very different animal from traditional IT projects, they often involve the entire company and require multiple business units to come together and stay in close alignment.

How to select the best self-service BI tool for your business

Self-service BI has become the go-to tool for agile, fluid business decisions. Hereu2019s how to select the right platform for your business.

Why CIOs need a Chief Artificial Intelligence Officer

Artificial intelligence (AI) has massively disruptive, transformative strategic potential. Enterprises that build strategies around it are likely to outperform the competition. Building the right top-level talent is critical and companies and CIOs be

Can a program status report be too sexy?

The creation and interpretation of program status reports is an excellent way to enforce rigor, and identify where lapses in rigor may contribute to program execution or business performance risk.

Data and the human factor: are you shackling your best and brightest?

Itu2019s important to recognize the power of enabling talented people to do their jobs.

5 companies using big data to disrupt healthcare

Big data analytics are disrupting industries everywhere, but health care is especially feeling the seismic shift in technology.

How to charter customer success within your organization

Setting up your enterprise's Customer Success team.

How much is client service worth?

3 examples of companies that will show how you should never underestimate the value of client service in IT.

How Bank of America’s tech chief manages culture

Data helps Cathy Bessant gauge how her staff understands the corporate mission for a bank undergoing a broad business transformation.