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6 strategies smart digital publishers use to monetize content

Content monetization platforms are tricky. Finding the best one for your digital publication can be a challenge if you donu2019t know what you need.

Conversational intelligence

Recognizing and responding consciously to gender-differentiated communications patterns can improve your conversational intelligence.

Does your ERP provider run your business?

Your ERP provider can inadvertently run your business, instead of your business processes shaping your ERP system.

What is the tech industry’s responsibility to talent in the age of automation?

Could our industry become a sector where layoffs are more prevalent than skills shortages?

The promise and payoff of NoSQL, Part 1

As we move toward a new industry view of data management, we are also moving towards a world in which smarter databases will enable simpler applications. In this first installment of a 3-part blog series, letu2019s take a look at where weu2019ve bee

TD Ameritrade accelerates innovation with agile, design thinking

Your innovation center may indeed move fast and break things, but if you actually want to get products to market, don't underestimate the importance of agile development and design thinking.

Change management for digital transformation: What’s different?

If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology.

Postcards from the digital transformation of a 100-year-old startup

Are SLAs no longer relevant?

Service Level Agreements (SLAs) are a key element of ITIL Version 3.0 and a part of the align, plan, and organize function of COBIT 5. But are they still relevant? Or do we simply need to change what they are about and measure?

Human ingenuity will be the genesis for IoT prosperity

We need to think big, beyond business bottom lines, to a common purpose

Salesforce certifications: When they matter, when they don’t and what to look for

What you should know about Salesforce certifications for your staff, your consultants, and your project.

CIO Career Coach: Be a good storyteller

Become a better storyteller, and you'll be a better IT leader

How big data is disrupting the healthcare industry

Big data is enabling real-time monitoring, better preventative care, fraud prevention and more.

Fresh insights on the information age and cybersecurity

Here are key findings, fresh insights and a review of different types of businesses in the tech world, and cybersecurity feedback from a recent TIA gathering of tech leaders and cybersecurity professionals.

For tech’s sake! Another government tech plan?

The best technology plan ever? Pouring a bucket of tech on dysfunctional managers and business processes doesn't solve business problems.

3 reasons why innovation and technology pilots often don’t succeed

Pilots often demonstrate their objective but seldom get adopted by the organization.

Talent vs. experience: What matters more for a job in technology?

Are technology hiring managers looking for raw talent or an experienced head?

Success secrets for conversational commerce

From the CEO and CIO of 1-800-Flowers.com

New CIOs at the IT helm

Many large firmsu2014such as Ford Motor, Phillips 66, Staples and BNY Mellonu2014appointed new CIOs this summer

An inside look at today’s top tech employers

PayScale data on employeesu2019 experience and satisfaction at 52 top tech companies reveals surprising insights into what it takes to attract and retain talent in todayu2019s IT job marketplace.

The real challenge for digital transformation is not your technology

Many IT leaders are comfortable with technical deliverables, but understanding the human element of real change across the workforce is often out of our comfort zones.

Cloud security: Trends and strategy

Executives are wary of cloud security but are often unaware how widespread the cloud's use is in their own businesses.

Big Data, Little Brain

The increasing popularity of big data overlooks the importance of considering the manager's domain expertise. Agent-based simulation combines data and expertise to solve complex problems in many different areas.

What is IT governance? A formal way to align IT & business strategy

7 things you should know about IT governance, including choosing a framework and how to ensure a smooth implementation.

Data governance in the world of “data everywhere”

With data sources, uses and solutions on the rise, data governance is becoming even more important. But what are the phases of a successful and scalable data governance program?

25 questions for screening a Salesforce Sales Cloud consultant

Some parts of vendor evaluation never change, but doing a deeper screening for your Salesforce Sales Cloud system in particular, and cloud-based sales CRM in general, is critical. These questions will set you (and your consultant) up for success.

20 questions for screening a Salesforce Service Cloud consultant

Some parts of vendor evaluation never change, but doing a deeper screening for your Salesforce Service Cloud system in particular, and cloud-based service CRM in general, is critical. These questions will set you (and your consultant) up for success.

20 questions for screening a Salesforce Marketing Cloud consultant

The biggest issue with Salesforce Marketing Cloud projects in particular, and cloud-based marketing CRM in general, is matching the soaring goals and promises to the actuality of staff and funding. These questions will help you find a Salesforce cons

15 questions for screening a Salesforce Platform Cloud consultant

Salesforce Platform Cloud projects in particular, and CRM platform projects in general, have a wide range of requirements and practices, so you are going to need to think about u201cdrill downu201d questions to ask potential consultants to determine

Working with a Salesforce consultant: Understanding the process

Before you sign a contract with a Salesforce.com consultant, or any cloud CRM consultant, you need to understand how the project is going to be run. This comprehensive list of questions will help you determine if the consultant you're looking to

Developing product management disciplines that drive digital transformation

If you are developing more applications as part of your digital transformation program, then establishing product management disciplines is a key success factor

Technology-led innovation in digital health: The law of inverse relationships

Digital health solutions, especially those built on emerging technologies, face a conundrum of high investments and low returns in the near term. Crossing the chasm requires an understanding of key market factors. rn

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

The uncontrolled proliferation of collaboration tools is the bane of every CIOu2019s existence. Ad hoc adoption of different tools both within and across functional departments is actually undermining the collaborative work processes those tools were

Focus and get more done with a simple To Do List

A simple To Do List can filter the noise and distraction you encounter so you can focus on important priorities and get more done. IT managers deal with considerable pressure from new and changing priorities that occur in today's dynamic work en

Does 99.5% planned uptime = 99.5% actual uptime?

The short answer is no. Here's why.

Obama White House Deputy CTO Jennifer Pahlka on global government, citizen-centric digital transformation

Code for America CEO Jen Pahlka explains why global governments must developed user-centered citizen services.

What’s new with ISO/IEC 20000?

ISO/IEC 20000-1:2011 is the international standard for IT service management. Is it just for large organizations or does it work for very small organizations as well? How can it help your organization provide better service?

Will predictive AI finally solve the multi-billion-dollar downtime problem?

Large companies are increasingly looking to adopt predictive analytics to eliminate preventable service outages and maximize profits.

Business transformation in the words of Bob Dylan

The Times They Are-a-Changin'

How big data is changing the role of the CMO

Big data is making CMOs more accountable than ever.

Develop a decision framework for enterprise chatbots and conversational experiences

Enterprise chatbots are critical for digital workplace transformation. They can access status and workflow data, perform tasks automatically, respond to text or voice commands, plan and schedule interactions, and contextualize events within internal

10 tips for building your executive brand

Cultivating your professional brand as an executive takes time, energy and patience. These ten tips will get you on the right path to building a successful reputation.

AI policy should be based on science, not science fiction

Government should be looking for ways to promote AI rather than creating regulatory roadblocks

How global media companies handle digital disruption

IT leaders at leading media organizations describe their adaptive strategies in the midst of massive digital transformationrn

Step aside venture capital: Corporates are stepping up to the plate

For a few years now thereu2019s been a tremendous amount of VC investment available for scaling tech businesses. But things are changing. Corporates are now getting in on the act, building relationships with early-stage ventures and offering somethin

Why the CIO reporting structure matters

Marc Hamer, CIO and CDO of Sealed Air, discusses digital leadership and the importance of working for the CEO

Social intelligence: How to mine social media for business results

By blending automation and expertise, a strong social intelligence strategy can transform social media data into actionable insights u2014 and help shape your companyu2019s products, advertising and customer experience.

How to choose the best Salesforce consultant: 25 key questions

When vetting vendors, references are essential. But with Salesforce consultants, and cloud consultants in general, a deeper screening will ensure you hire the best for your project. These 25 questions will help.

Three ways to make sense out of dark data

To address the challenge of dark data, use artificial intelligence to unlock unstructured data, deploy modular and interoperable digital technologies, and build traceability into core design principles.

18F co-founder and former Presidential Innovation Fellow Rob Read’s tips on government IT modernization

Robert L. Read, who left his post as director of development at Planview to be a Presidential Innovation Fellow in 2013 and helped create 18F and 18F Consulting, shares his thoughts on modernizing government legacy systems.