News

Internet Social Networking Apps

Social media is an arena meant for building online communities. Here are the 3 key tips which help your business gain a loyal following and build better networking.

By Dipti Parmar

May 31, 2017

Skills-testing platforms place your hiring focus on verified talent — where it should be

By Sharon Florentine

May 31, 2017 7 mins

Careers IT Skills Software Development

FBI’s top 10 most wanted cybercriminals

The internet has impacted the world in numerous ways, but it isn't always positive. Thanks to technology, we now have the rise of the cybercriminal, and the FBI even has a most wanted list for these criminals.

By Sarah K. White

Cyberattacks Data Breach Fraud

Service economy ushers in Results-as-a-Service

Ownership may be overrated. Think u2018serviceu2019 instead.

By Keith Collins

Software Development

How to assess whether your data is worth the dollars

Sometimes one small change can help decide if your data is worth it or not.

By Andre Bourque

Analytics Marketing

Business is playing a bigger role in tech buying, but the CIO will still dominate

How project spending in the U.S. is shifting by C-level u2013 and how the CIO should think about the relationship with these executives.

By Andrew Bartels

C-Suite Technology Industry

AIOps combines machine learning and automation to transform IT operations.

AIOps provides greater efficiencies and reduced operating expenses for cloud based companies.

By Tarun Gangwani

Artificial Intelligence Hybrid Cloud ITSM

3 ways big firms can compete with startups for top tech talent

With mounting competition from startups, how can corporate IT teams win the war for tech talent?

By Andrew Horne

Careers IT Leadership

How to stop spear-phishing cold

Many hacks start with a spear-phishing attack, often aimed at the top of the corporate hierarchy.

By Roger Kay

Email Clients Security Social Engineering

Fastest growing tech skills and certifications in 2017: 30 and 30

The cash market value of these certified and noncertified tech skills have increased the most so far this year.

By David Foote

Careers IT Leadership IT Skills

“No touching!” – new technology redesigns user experience demands

Smartphones are a dead product category. Weu2019re on the verge of killing it, but donu2019t poke the body.rn

By Frank Wammes

Artificial Intelligence Innovation Small and Medium Business

Leveraging low code and citizen development platforms to accelerate digital transformation

Instituting low code or citizen development platforms can enable CIOs to meet the application development demands of digital transformation programs.

By Isaac Sacolick

Business IT Alignment Mobile Development Small and Medium Business

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.

By Arik Hesseldahl

Artificial Intelligence Enterprise Applications IT Leadership

Your digital initiative’s biggest test may be measuring its success

Struggling to gauge the success of your digital transformation initiative? CIOs at the MIT Sloan CIO Symposium share how theyu2019ve cracked the code.

By Clint Boulton

CIO IT Strategy Innovation

The hard truths of navigating ageism in IT

In an industry that favors youth over experience, the best defense against age discrimination may be avoiding becoming a victim in the first place

By Bob Violino

CRM Systems Enterprise Applications

Careers Legal

Serverless computing: the basics

The latest cloud buzzword sounds like an oxymoron; itu2019s actually a new programming model that abstracts away even more complexity and offers great economics u2014 in the cloud or even on your own servers. Here's what savvy CIOs need to know.

By Mary Branscombe

May 29, 2017

Cloud Computing

CPQ software demystifies B2B sales complexity

Configure price quote software can automate processes and reduce errors on complex sales, if you get the configuration right.

By Bruce Harpham

May 29, 2017

Hurting for IT help? Hire a trained GI vet

One IT professional services firm is meeting increasing demand for U.S.-based skills by training military veterans in key IT domains, from business analysis to devops.

By Stephanie Overby

May 29, 2017

Careers Outsourcing

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

By Jennifer Lonoff Schiff

May 26, 2017

Business IT Alignment IT Leadership Marketing

Think twice about college if you want a profitable IT career

College may not be a prerequisite for these jobs or even convey the prestige that it once did to candidates. Coupling that with today's price tag for a degree and many people are considering alternate means for entering the field.

By Christopher C. Barron

Careers IT Skills

SAP sets a course for the future

At its annual customer conference, SAP set forth an ambitious vision for the future, but is their partner ecosystem ready for the journey?

By Charles Araujo

Cloud Computing Enterprise Applications ITSM

The rules of engagement for customer-obsessed organizations

Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.

By Eric Berridge

CRM Systems IT Leadership

How artificial intelligence is shaping online retail in 2017

Although artificial intelligence has not reached levels of cinematic expectations, it has certainly come a long way. As we approach the halfway mark of 2017, we've seen that artificial intelligence has penetrated online retail in ways we would n

By Philip Kushmaro

Artificial Intelligence Consumer Electronics Predictive Analytics

Planning for the worst: Crisis communications 101

How you plan for and respond to a crisis could make a world of difference. Are you prepared?

By Andrew Stanten

The 5 key drivers of digital transformation today

Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company

By Howard Tiersky

Big Data Small and Medium Business Technology Industry

Building the confidence to go-live

Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it's time to go-live, there will be a tsunami of pressure that starts to build from the business against going live. This article explains sever

By John Belden

ERP Systems IT Leadership

9 crazy-useful PC productivity apps

These free and low-cost apps will improve your desktop experience and boost your productivity. What are you waiting for? Go get 'em.

By Paul Mah

Enterprise Applications Productivity Software

Retail CIOs take note: Millennials own your future

With over $1.4 trillion in millennial spending power by 2020, no retailer can afford to overlook what this generation wants.

By Sharon Goldman

CIO Retail Industry Small and Medium Business

Hungry for innovation? Launch your own incubator

Starved by staid corporate culture, CIOs are launching startup-like digital accelerators to stockpile talent and explore new technologies.

By Clint Boulton

CIO IT Leadership Innovation

3 fundamental traits of savvy marketers

While there are many traits and characteristics that define a skilled marketer, there are several key practices separating the pros from the amateurs. Here, we discuss three of the fundamental ones.

By Dipti Parmar

Windows 10 S looks like the mainstream future of the platform

The "S" may evoke speed, security, streamlining or the store now required for distribution. But for many users, it's going to represent something coming soon.

By Ross Rubin

Microsoft Small and Medium Business Windows

7 effective strategies executives use to pick a technology partner

Need your project delivered on time and under budget? Use these strategies to get those types of vendor results.

By Andre Bourque

Technology Industry

Consumers love to hate the companies that deliver pay TV and broadband

A survey of thousands of consumers shows that a lack of competition and u201cabysmalu201d customer service make cable companies and ISPs the most disliked industries in the country.

By Bill Snyder

Broadband Consumer Electronics

Improved continuous monitoring of hospital patients boosts staff efficiency

Healthcare CIOs should study CEM and alarms and notifications platforms for potential productivity gains.

By Ken Terry

Analytics Healthcare Industry

Making sense of the marketing technology glut

Marketing tech is booming, leaving CMOs scratching their heads as to how to create the ideal martech stack

By James A. Martin

IT Leadership Marketing

New CIO Appointments and Promotions – May 2017

Well-known large companies, including IBM, Procter & Gamble, Regions Financial, and Levi Strauss are among the firms that recently announced technology leadership changes.rn

By Martha Heller

CIO Careers IT Jobs

Why Ansible has become the devops darling for software automation

Ansible has come from nowhere to be the No. 1 choice for software automation in many organizations

By Paul Rubens

Open Source Software Development

6 ways to manage your data – and team

Decision-making without data is as unwise as it is archaic. Companies must invest in software and products that crunch numbers effectively and allow the team to make decisions in a meticulous and calm manner.

By Ralph Tkatchuk

Analytics Big Data E-commerce Software

Working with BCD in Windows 10

What admins need to know about BCD data, structures, and organization in Windows 10.

By Ed Tittel

Small and Medium Business Windows

Project management software: 6 free and feature-filled open source tools

You don't have to shell out for expensive project management software, these free and open-source solutions that just might fit your business needs.

By Moira Alexander

Open Source Project Management Tools Small and Medium Business

Risk assessments for local governments and SMBs

Does your organization have a mature risk management program or are your just crossing your fingers and hoping for the best? Risk assessments are an essential part of your information and IT governance programs.

By Jeffrey Morgan

IT Leadership Risk Management

The 4 biggest healthcare IT headaches

Experts in healthcare IT and compliance discuss the top challenges for hospitals and healthcare facilities and what CIOs can do to address them.

By Jennifer Lonoff Schiff

Healthcare Industry Security

5 ways retail CIOs can future-proof their business

You don't need to predict the future to prepare for it. The strategies outlined here will help you keep your organizationu2019s eye on the prize.

By Sharon Goldman

Business IT Alignment CIO IT Leadership

Has processor performance finally maxed out?

Benchmarks show no jump from Skylake to Kaby Lake. But Intel says there are still performance gains to be had.

By Andy Patrizio

CPUs and Processors Computers and Peripherals

These are the most exciting Linux powered devices

Did you know that Tesla cars ran on Linux?rn

By Swapnil Bhartiya

May 22, 2017

Linux Open Source

How Rackspace flew through turbulence in the private cloud

Bryan Thompson, General Manager, OpenStack Private Cloud at Rackspace, talked about the second generation of cloud and some turbulence that OpenStack recently experienced.rn

By Swapnil Bhartiya

May 22, 2017

Cloud Computing Data Center Open Source

Directing the Technology Orchestra

Orchestrating the world of cloud, big data, analytics, AI and the Internet of Things. Donu2019t let the buzzwords become buzz saws. They all work in concert for the customer experience.

By Greg Simpson

May 22, 2017