opinion What rural healthcare taught me about digital transformation Real transformation isn’t about shiny tools — it’s about putting people first, fixing processes and letting tech follow. By Vivek Gupta Sep 8, 2025 9 mins Digital Transformation Healthcare Industry Process Improvement opinion Neuromorphic computing and the future of edge AI Forget quantum — neuromorphic AI could be the real disruptor, reshaping everything from medicine to warfare while cutting energy use dramatically. By Daniel Hoffman Sep 8, 2025 10 mins Artificial Intelligence Neural Networks Quantum Computing feature 5 tips for future-proofing your IT leadership career Technological advances are rapidly changing the business landscape, impacting roles across the enterprise — including the CIOs. Here’s how to keep a step ahead. By Mary K. Pratt Sep 8, 2025 11 mins CIO Careers IT Leadership tip Why the AI bubble is good for business Recent talk of an AI bubble has sent everyone inside it scrambling to assure you there’s actually no bubble in the first place. But rest assured it’s here, and it’s good for business. By Nicholas D. Evans Sep 8, 2025 6 mins IT Governance IT Strategy ROI and Metrics opinion Your biggest AI risk might be that employees don’t know they’re using it Why awareness — not policy — is your first line of defense against AI risk. By Arti Deshpande, Robert Stines and Mike Vaughan Sep 5, 2025 7 mins IT Training Risk Management Staff Management opinion Breaking into cybersecurity without a technical degree: A practical guide Cybersecurity isn’t just for coders — business pros can outpace techies by owning the fast-growing world of GRC. By Ian Mountford Sep 5, 2025 9 mins Careers IT Jobs IT Skills how-to ITSM buyer’s guide: Top 21 IT service management tools IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows. By Peter Wayner Sep 5, 2025 16 mins Enterprise Applications Enterprise Buyer’s Guides ITSM case study The partnership enabling Pegasystems to maximize open-source potential In the past, the low-code software company had various and highly complex technologies embedded on its Infinity platform. To ease the burden, Pega has formed a key partnership to externalize everything, making its databases available to customers as By Joanne Carew Sep 5, 2025 5 mins CIO Functions as a Service ICT Partners news Swiss launch open source AI model as “ethical” alternative to big US LLMs Open-source ‘Apertus’ LLM could appeal to enterprises struggling to meet the privacy and copyright demands of AI regulation. By John E. Dunn Sep 4, 2025 1 min Artificial Intelligence Generative AI news Salesforce grows 10%, replaces 4,000 staff with AI agents CRM giant’s Q2 revenue growth comes on the heels of CEO Marc Benioff announcing 4,000 customer service jobs have been cut in favor of AI. By Víctor Manuel Fernández Sep 4, 2025 3 mins IT Jobs Salesforce.com Technology Industry opinion Why actionable observability is the new competitive edge It’s not just about logs and traces — observability drives real results, from faster fixes to higher revenue and happier customers. By Neel Shah Sep 4, 2025 5 mins Business Intelligence Network Monitoring ROI and Metrics opinion Fixing the broken AI governance playbook Building a risk-informed benchmark for global governance and implementation excellence. By Maman Ibrahim Sep 4, 2025 9 mins Compliance IT Governance Regulation news Smarsh turns to Salesforce AI agent for customer service The AI communications data and intelligence company, which provides its own AI agents for compliance and surveillance to customers in highly regulated industries like financial services, is leveraging Salesforce Agentforce agents for a variety of tas By Thor Olavsrud Sep 4, 2025 5 mins Financial Services Industry Fintech ICT Partners news Epicor adds AI agent to automate RFQs, speed supplier communications Epicor will streamline procurement workflows using generative AI to extract pricing and lead times from emails — and will price the new service based on the value it delivers. By Anirban Ghoshal Sep 4, 2025 3 mins ERP Systems Generative AI opinion A blueprint for scaling 1:1 personalization in modern retail Personalization isn’t just marketing — it’s the key to making every shopper feel seen, and retailers can finally scale it. By Kamanasish Kundu Sep 4, 2025 7 mins E-commerce Services Generative AI Retail Industry opinion 8 venial sins of IT management Worried you’re making mistakes running your IT department? Here are eight more mistakes to worry about that probably aren’t on your to-don’t list already. By Bob Lewis Sep 4, 2025 7 mins IT Leadership IT Management interview What makes a CIO legendary? Developing the human side of IT What does it take it to build and lead a resilient technology organization, spearhead ambitious digital transformations, and deliver game-changing value again and again? For truly great CIOs, it all starts with people. By Dan Roberts Sep 4, 2025 14 mins Business IT Alignment Digital Transformation Staff Management news Why are tech firms offering the feds such deep discounts? The government's sheer size is one reason, as ServiceNow, Microsoft join Oracle in providing US GSA with sweet deal. By Paul Barker Sep 3, 2025 5 mins Government IT Software Licensing Vendors and Providers opinion Beyond the business case: A playbook for securing board-level buy-in It’s not just the tech or ROI — boards buy into stories that connect vision, context and their own stake in the transformation. By Jason Hood Sep 3, 2025 8 mins IT Leadership IT Strategy Staff Management opinion What AI tools actually deliver versus the hype machine In a market flooded with AI jargon, lasting advantage comes to those who cut through the noise and offer real value, and real solutions. By Cormac Whelan Sep 3, 2025 6 mins Generative AI IT Strategy Staff Management opinion Planning theater: Where great strategies go to die Agile rituals are great, but without tracking constraints and dependencies live, your transformation will stall. By John Reuben Sep 3, 2025 13 mins Digital Transformation IT Strategy Project Management feature Tech leaders: Are you balancing AI transformation with employee needs? While headlines focus on AI-driven layoffs, leading companies are taking a different approach by using the groundbreaking tech to bolster their workforce rather than replace it. By Maria Korolov Sep 3, 2025 11 mins CIO Digital Transformation Generative AI case study Optimizing patient care at Sanofi through AI The multinational healthcare and pharmaceutical company can now make better decisions, reduce errors, and accelerate development of therapeutic solutions. By Nuria Cordón Sep 3, 2025 7 mins Generative AI Healthcare Industry ICT Partners news Coinbase CEO: Developers who don’t use AI will be fired In a recent interview, Brian Armstrong relayed that software engineers have been fired at the cryptocurrency exchange for not embracing AI — and that AI now participates in decision-making processes for the business at large. By 이지현 and CIO staff Sep 3, 2025 6 mins Artificial Intelligence Developer IT Leadership news SAP data sovereignty service lets customers run cloud workloads inside their data centers SAP Sovereign Cloud On-Site “delivers the highest levels of data, operational, technical, and legal sovereignty.” By John E. Dunn Sep 2, 2025 1 min Data Center ERP Systems Private Cloud opinion Why LLMs fail science — and what every CPG executive must know AI’s great at sparking ideas, but in CPG, only real-world testing proves what works — and that’s where the winners will stand out. By Kumar Srivastava Sep 2, 2025 10 mins Generative AI Life Sciences Industry Science Industry opinion Building the digital C-suite: Lessons from CIA’s security integration How cross-functional leadership alignment became essential for secure, scalable digital transformation at the world’s premier foreign intelligence service. By Jennifer Ewbank Sep 2, 2025 9 mins Digital Transformation IT Leadership Security opinion Rethinking the IT organization for the agentic AI era Agentic AI marks a pivotal moment for how work will get done in tomorrow’s enterprise. These five questions will help CIOs better understand how they might restructure IT operations to facilitate business success. By Isaac Sacolick Sep 2, 2025 10 mins Artificial Intelligence IT Leadership IT Strategy news AI is taking over junior IT positions Entry-level technology positions are among those most affected by the rise of artificial intelligence. By Raquel C. Pico Sep 2, 2025 3 mins Careers opinion The cost of complexity: Why consolidation remains IT’s biggest missed opportunity IT leaders don’t lose sleep because they have too few tools. They lose sleep because they have too many. By Dharmesh Jagwani Sep 2, 2025 5 mins Change Management Digital Transformation IT Strategy feature Vendor pricing experiments leave CIOs’ AI costs in flux Some AI providers are evolving pricing rates or models every month as competition, a race for market dominance, and high computing costs create competing pressures. By Grant Gross Sep 1, 2025 6 mins Artificial Intelligence Budgeting Technology Industry feature Spotlight report: IT careers in the AI era AI is not only changing the world at large, it’s radically changing the professional worlds of all IT workers—from developers and SOC analysts, to helpdesk staff, I&O teams, enterprise architects, and CIOs. What new skills and knowled By CIO staff Sep 1, 2025 1 min Artificial Intelligence Careers Generative AI feature Employee retention: 7 strategies for retaining top talent A comprehensive employee retention program is a key differentiator in tight talent markets. Here’s how to reduce employee turnover, retain top talent, and establish an engaged workforce. By Mary K. Pratt Aug 29, 2025 9 mins Hiring Staff Management feature Join our live discussion – CIO Essential Insights: IT careers in the AI era A deep dive into the impact AI is having on IT roles and careers, and the shape of IT organizations going forward. Join host John Gallant and a panel of expert CIOs to share the latest essential research data for CIOs – this month focusing on IT care By Matt Egan Aug 29, 2025 3 mins Artificial Intelligence Careers Generative AI opinion The end of dashboards? GenAI and agentic workflows transform business intelligence Analytics dashboards are fading — GenAI and agentic AI are giving orgs real-time insights that lead straight to action, not just reports. By Dion Eusepi Aug 28, 2025 10 mins Business Intelligence Generative AI IT Strategy feature Gen AI descends into disillusionment Inconsistent results, hallucinations, and a lack of use cases tolerant to inaccuracies have sent generative AI into a downward hype cycle. By Grant Gross Aug 28, 2025 7 mins Generative AI IT Strategy feature 6 courses for IT leaders navigating AI change management Considering what’s at stake, heads of tech facing AI adoption need to get up to speed fast on the best practices around AI change management. These courses are designed to help navigate the ever-shifting terrain with confidence. By Sarah White Aug 28, 2025 5 mins CIO Certifications Change Management opinion Beyond siloed AI: How vertical and horizontal intelligence create the truly smart enterprise The real magic of AI happens when deep, system-specific smarts meet cross-enterprise intelligence — together they transform work. By Chinmay Shepal Aug 27, 2025 8 mins Artificial Intelligence Digital Transformation IT Strategy opinion The power of strategic pause: Reclaiming productivity through intentional white space Hitting pause isn’t wasted time — it’s how leaders refocus, cut the noise and finally get real work done. By Nick Colisto Aug 27, 2025 7 mins Careers IT Leadership Staff Management news Salesforce AI Research unveils new tools for AI agents A simulated enterprise environment, benchmark, and account data unification tool intend to help customers transform into agentic AI enterprises. By Thor Olavsrud Aug 27, 2025 3 mins Artificial Intelligence Salesforce Automation Technology Industry interview What CIOs must do before the next cyberattack Think your tech’s ready? Cybersecurity pro Dan Lohrmann says CIOs need sharper defenses and leadership prep before hackers hit. By Tabish Ali Aug 27, 2025 4 mins Cyberattacks Fraud Ransomware news Salesforce: Latest news and insights Here’s what you need to know about the cloud-based CRM vendor’s latest product and company news. By CIO staff Aug 27, 2025 16 mins CRM Systems Salesforce.com Technology Industry feature Here’s how top CIOs build highly effective AI teams The flood of organizational requests for AI requires a strategic and structured approach driven by dedicated teams tightly aligned with business requirements. By Robert Mitchell Aug 27, 2025 14 mins CIO IT Strategy IT Training interview AI-powered transformation at ConocoPhillips is fueling the future Chief digital and information officer Pragati Mathur details how the oil and gas production company moves from AI potential to performance. By Martha Heller Aug 27, 2025 7 mins Business IT Alignment CIO Mining, Oil, and Gas opinion America’s AI Action Plan and the risk of sprinting ahead without trust The US AI race won’t be won by speed alone — without trust and regulation, dominance could collapse before it begins. By Charlyn Ho Aug 26, 2025 8 mins Data Governance Data Privacy Regulation opinion Predictive vs. generative AI: Which one is right for your business? Generative AI may dazzle, but predictive AI is the real game-changer for hiring, promotions and workforce planning. By Gershon Goren Aug 26, 2025 5 mins Generative AI Human Resources Predictive Analytics opinion Choosing the right AI bets: From possibility to focus Too many AI ideas? The winners are the ones that matter to the business, feel natural to use, and are actually doable. By Suvidha Shashikumar Aug 26, 2025 7 mins Artificial Intelligence IT Leadership IT Strategy feature 6 tips for consolidating your vendor portfolio without killing operations When CIOs trim the vendor list, a strategic approach can help unlock savings, while building a foundation for more tailored services and efficient operations. By Rosalyn Page Aug 26, 2025 10 mins Infrastructure Management Software Providers Vendor Management opinion Winning over IT value skeptics: CIO job No. 1 Helping key stakeholders understand the IT value creation process is the key to staving off post-mortems of IT projects gone wrong. By Thornton May Aug 26, 2025 5 mins Business IT Alignment IT Leadership opinion Why complexity is sabotaging AI ambitions Hybrid cloud sprawl and vendor fatigue are creating the ultimate irony: Organizations can't use AI to solve their IT problems because their IT problems prevent them from using AI. By Raghav Potluri Aug 25, 2025 11 mins APIs Data Quality Enterprise Architecture 12345678910…748 Show me moreLatestArticlesPodcastsVideos opinion Product management in the era of AI By Chris Davis and Andre LopesSep 11, 202511 mins Artificial IntelligenceIT LeadershipIT Strategy feature 5 challenges every multicloud strategy must address By Bob ViolinoSep 11, 20258 mins Cloud ComputingIT StrategyMulticloud feature 10 generative AI certifications to grow your skills By Sarah WhiteSep 11, 20257 mins CertificationsGenerative AIIT Skills podcast CIO ASEAN Leadership Live with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia. By Estelle QuekSep 10, 202531 mins Artificial IntelligenceDigital TransformationInsurance Industry podcast First Person Meets… Greg Finnigan: Being your authentic self Sep 8, 202530 mins CareersCloud ManagementSecurity Hardware podcast Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company Sep 3, 202520 mins CIO Leadership Live video CIO Leadership Live ASEAN with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia By Estelle QuekSep 10, 202531 mins Digital TransformationGenerative AIInsurance Industry video How LogicMonitor uses AI to eliminate alert fatigue and streamline IT monitoring Sep 3, 202511 mins Artificial IntelligenceCloud ArchitectureCloud Management video Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company Sep 3, 202520 mins CIO Leadership Live
