News

How You Can Tell Your Phone Carrier to Block ‘Robocalls’

A consumer advocacy group posted an online petition that demands carriers create tools to block those annoying and intrusive 'robocalls.' Here's why you should take a minute to show your support.

11 Tips for Improving Your Company’s Customer Support

Hereu2019s how to ensure your customers are getting the help they need and coming away with a positive impression of your company.

4 Things You Need to Know About Samsung Pay

Samsung this week announced its new mobile payment service, Samsung Pay. Here are four things about the new offering you should be aware of.

IT Certification Hot List 2015: 10 That Deliver Higher Pay

Certifications abound in the IT industry, but they are not all equal. To help you find the ones that will result in the most financial gain, twice a year we look at which certifications are poised for the biggest growth.

6 Linux-y announcements from Mobile World Congress

Linux is enabling hardware and software vendors to create new markets. Here are some of the major announcements from MWC.

Why You Need a Strategic IT Roadmap

The IT roadmap takes on enhanced importance for the technology leader as they move from operator to strategist. Here is why you need one and why your functional counterparts should be supportive.

Why Offshoring Your Software Development to Romania Makes Sense

A software maker and a food and recipe website turned to Romania for IT outsourcing. Hereu2019s a look at how TechSmith and Yummly are successfully outsourcing with Gemini Solutions.

Samsung Galaxy S 6, GS6 edge in Pictures

Get an inside look at the brand new Galaxy S 6 and GS6 edge, via photos captured at Samsung's Mobile World Congress launch event yesterday and an exclusive GS6 press event in New York City last week.

Can You Reclaim Your Email With Microsoft Office Graph Tools?

Email is a commodity — and sometimes a curse. Could adding Microsoft services such as Delve and Clutter make it useful again?

Gartner BI & Analytics Magic Quadrant : What it’s Right About, What it’s Not

The report gets it dead right on certain aspects of BI and analytics today. However, the reports are also constrained by a conformity to a certain structure and equating analytics with BI, a notion thatu2019s past its shelf life.

IT Leadership: Signs You’re a Micromanager (And How to Stop)

Micromanagement may seem harmless, but it's sabotaging your teams, your productivity and morale from within, and stifling your business's ability to grow. Here's how to tell if you're a micromanager, and some steps you can take to

Galaxy S6 designer says GS6 phones are ‘new face of Samsung’

Samsung's senior designer of its new Galaxy S 6 and Galaxy S 6 edge smartphones talks about his inspiration for the most significant changes and enhancements to the Galaxy S product line, and explains why the devices represent the 'new face

Hands On With the New Samsung Galaxy S 6, GS6 edge

CIO.com's Al Sacco goes hands on with Samsung's new Galaxy S 6 and Galaxy S 6 edge. Check out his first impressions of Samsungu2019s most ambitious smartphones yet.

How Choosing the Right CEO Can Change Your Business

The best way to select a CEO is to find someone who is a subject matter expert and has managed a P&L. Unfortunately, the process is not always based on such criteria. Columnist Rob Enderle takes a look at Ixia, a company that chose its new CEO w

Traction Watch: Grovo Is Growing 20 Percent Per Month

Grovo, a micro-training platform that uses 60-second videos to help large corporations teach employees about new policies and procedures, is growing like gangbusters. Read on to learn the secret to their traction.

Citymaps Is a Valuable Social Map App for Businesspeople

Citymaps, a social map app for Android and iOS, is aimed mostly at consumers, but CIO.com reviewer James A. Martin came up with three good reasons why businesspeople should also download it.

CIOs Share Lessons Learned From the Journey to the Cloud

Shifting your organization's services and infrastructure to the cloud can bring unexpected perils. These are lessons learned from CIOs who have successfully navigated the journey.

USPS Tries to Keep Mail Relevant in a Digital Age

FCC Net Neutrality Ruling Opens Door for Municipal Broadband

Big ISPs effectively convinced many states to bar the construction of municipally-owned broadband networks, but the FCC this week voted to do away with the roadblock. The ruling is good news for consumers, who can expect more competition and better s

Is Your Security Software Sitting Unused on the Shelf?

Your security software isn't working? It could be because your company is one of the many that doesn't actually use the products they buy. Getting IT involved early in the purchasing process and turning to cloud could help fix the problem.

Photoshop competitor Krita is a true creative tool — and it’s free and open source

Expensive, closed source tools wonu2019t make you an artist; if you are an artist Krita will help you shine.

CIOs Report That Spending Is on the Rise

IT leaders expect to see bigger technology budgets in the coming year, according to CIOu2019s most recent Tech Poll. However, while spending in key areas is up, CIOs aren't buying into all the buzz-worthy trends.

Discovering Your Accomplishments that Made a Difference

Your actions can be compared to a pebble tossed into a pond that causes ripples to cross to the far bank. These ripples, your actions, may go deeper than you ever knew. (Serialized from the soon-to-be published, "PROMOTE!")

Data Spotlights Average Sleep Patterns in U.S. Cities

How does your average sleep time compare to other people in your city and across the United States? The folks at Northcube AB, developer of the Sleep Cycle sleep-monitoring app, crunched their numbers and came up with some valuable insights.

7 common mistakes job seekers make on LinkedIn

LinkedIn serves hundreds of millions of members, all of whom want to improve their careers in one way or another. In the final installment of our four-part Social Media Rules of Engagement series, CIO.com's Matt Kapko shares advice on how to ens

NFL’s Lions Tackle Giant Video Uploads

The football team now uses a cloud file-sharing service that makes it much faster to distribute game video footage to news stations

12 Ways to Avoid Job Search Burnout

Searching for a job takes an emotional toll on candidates, regardless of their experience level or how long they've been on the hunt. Here are expert tips for how rookies and seasoned job-seekers alike can avoid burning out during the job seekin

Cross-Border Data Restrictions Threatens Global Economic Growth

New report concludes that policies that restrict cross-border data flows harm companies in traditional industries such as mining and manufacturing. The ITIF calls on trade negotiators to elevate the issue.

Half a dozen reasons why openSUSE is a great OS for your PC

Here are a few reasons I use openSUSE and why its one of the best choices in the GNU/Linux world.

CIOs Emerging as Stars of the Executive Team

Every department, from marketing to sales to customer service to finance to human resources, is undergoing a digital facelift. Every company leader is woefully unprepared to handle technology without assist from the CIO.

CIOs Have to Learn the New Math of Analytics

Today's data-driven business runs on the almighty algorithm. But if you're not careful, those geeky formulas can stir up legal and ethical trouble.

Top Social Media Apps Are Serious Data Hogs

The top five mobile apps in the United States drive nearly two thirds of total mobile data consumption, according to a new report, and three of those five apps are social media services.

CIOs Have to Learn the New Math of Analytics

7 Dwarfs of Desktop Virtualization – Whistle While You Migrate

In February 1938, Walt Disney Productions revolutionized animated film with the world's first full-length cel-animated feature film, carried by seven dwarfs and a princess. Seventy-seven years later, seven virtual dwarfs are revolutionizing the

Loyalty Club Uses Data Analytics to Send Pitches That Hit the Target

Club Premier uses a data mart and analytics to help partners send targeted promotional offers to the customers most likely to respond

Microsoft Targets Evernote With Enhanced OneNote iPad App

Microsoft's OneNote iPad app just got new handwriting and digital-pen input features, as well as optical character recognition tech, making OneNote a worthy alternative to Evernote.

Is LinkedIn Killing the Traditional Resume?

Though the LinkedIn profile is more important than ever to job seekers and hiring managers, it's a different tool than the traditional resume, which is here to stay, according to recruiters and career consultants.

Corvil Redefines Model for Network Data Analytics

To reduce costs and provide customers with investment protection, the network data analytics specialist announced that it will sell the hardware part of its appliances at cost and make licenses transferable to other hardware and virtual machines.

Google is reportedly working on Chromebook Pixel 2

The next Chromebook Pixel may have the latest Intel chips.

The ‘Internet of Things’ Will Make Us Paranoid

How IoT will change how consumers will function and force a new wave of innovation for IOT management.

Digital Marketers Must Own the Customer Lifecycle

Marketers have traditionally been focused on the front-end of the customer relationship — things like brand awareness and lead generation. But in todayu2019s digital world, marketers can't simply hand over that relationship to the sales departm

Digital Buzzwords are Obscuring Real Business Strategies and Value Creation

Finding a successful path to valuable business strategy via digital technologies is both common sense and a balancing act between old and new thinking, but marketing hype is confusing the basics.

Predicting the future: Customer-driven innovation

New IFTTT ‘Do’ Apps Offer Advanced Automation

The "If This Then That" service just got three new Android and iOS apps that expand its current functionality so you can automate even more actions and increase productivity while using your mobile device.

Sprint’s ‘Family’ Data Plan Is Cheapest Option for SMBs

Sprint's latest "family" wireless data plan features 12GB of high speed data that can be shared across as many as 10 lines for $90 a month. It's a great option for small- and medium-size businesses, but Sprint's network gener

How CIOs Create a Great Customer Experience

These three IT leaders collaborate with marketing, continually innovate and use surveys of customer satisfaction

10 Best Tech Jobs in America

Find out which tech jobs offer the most job satisfaction, average salaries and growth opportunity, according to data from Glassdoor.

6 Things to Expect in the New Samsung Galaxy S6

Samsung is set to unveil its latest flagship smartphone, the Galaxy S6, and the rumors are flying fast and furious. CIO.com's Al Sacco spotlights six believable rumors and ranks the likelihood that they'll become reality.

Linus Torvalds bumps Linux kernel to version 4.x

It's happening. Linux is getting a major version bump.

8 Ways to Create a Successful Multichannel Customer Experience

Retail and ecommerce experts discuss how multichannel retailers can combine traditional and online shopping to enhance consumersu2019 experience and increase sales in both channels.