News

Why Facebook Forced You to Use Its Messenger App (Hint: $$$)

Facebook reportedly plans to let users send money to friends and pay for certain services via its Messenger app. CIO.com columnist Bill Snyder warns against trusting a company that doesn't prioritize user privacy with sensitive financial informa

How to Keep Morale High After a Layoff

Keeping your remaining employees engaged, motivated and productive after a layoff or restructuring can be a monumental task. Here's how to do it.

Leadership Through Change, and This Blog’s Maiden Voyage

This introductory post explains the leadership principles and concepts that will form the foundation of the Leading Through Change blog.

Read More Business Books in Less Time With ‘GetAbstract’ Mobile Apps

CIO.com app reviewer James A. Martin found a lot to like in GetAbstract's Android and iOS apps, which provide brief summaries of business-related books. Unfortunately, he did not find a lot of the current best sellers.

Facebook and Verizon Reverse Course, Show Power of Consumer Complaint

Sending angry email messages and posting complaints on social media sites can embarrass tech companies into changing obnoxious policies, as demonstrated by some recent flip-flopping from Facebook and Verizon.

Bad EHR Workflow Played Role in Ebola Patient’s Release

The first Ebola patient in the U.S. was initially discharged from the hospital when critical information entered in one part of the EHR system didn't appear in another. The incident is less an indictment of the hospital or its EHR vendor, though

6 Ways CIOs Are Moving to the Digital Enterprise

As today's companies pursue an all-digital business model, they face significant challenges. CIOs and a CMO discuss these challenges and offer advice for overcoming them. (Includes video interview.)

How the CIO Role Is Changing As Business Needs Evolve

A decade ago, the typical CIO was concerned mostly with IT infrastructure. Today's CIO faces a bevy of additional challenges, namely user desires for mobility and the cloud. There's an upside, though: Helping users get what they need makes

LinkedIn’s New ‘SlideShare’ App is a Presentation Library for iOS 8 Devices

LinkedIn's SlideShare service makes an auspicious iOS debut, with features including a "Today" screen widget that utilizes new iOS 8 functionality.

Why IT Will Love Windows 10

Yes, the interface is a big improvement over Windows 8. The real appeal of Windows 10, though, might be the user and device management features that should have IT departments excited.

How Facebook Plans to Control Digital Advertising

Facebook has been relatively quiet about its plans for Atlas since it acquired the ad server from Microsoft last year. But now the social network is poised to unleash its trove of user data for greater control over digital advertising across the enti

Developing BYOD Policies: 5 Questions to Ask

How to prevent unauthorized access while ensuring those who need access always get it

Social Media Marketing ROI – The Business Value of Friends, Followers and Connections

What is the ROI of social media digital marketing? The author performed extensive research on the topic to provide recommendations for CIOs and IT organizations on how to get involved with their companies' social media and digital marketing init

10 Tips to Ensure Your IT Career Longevity

Enjoying a long career doesn't happen by accident. It takes planning and effort. Use these tips to get your head in the game and keep your eye on the future.

How (and Why) to Perform a DIY SEO Site Audit

Search engine optimization experts say regular SEO audits are necessary so you can ensure your website effectively evolves with Google's ever-changing search algorithm. Here's a set of tips and tricks for do-it-yourself SEO website audits.

CIOs Should Prepare for Lack of Cobol (Yes, Cobol) Developers

Businesses are faced with a shortage of programmers with Cobol skills, but there is hope that a new generation of developers will emerge.

Local virtual desktops may be the (old) new thing in BYOD

For IT organizations seeking to take a more employee-centric stance by employing a Bring Your Own PC (BYOPC) program, client hosted desktop virtualization may be what the doctor ordered.

CBS Interactive CIO Says Shadow IT Is an Opportunity

By looking at the shadow IT that lines-of-business deploy and asking business leaders how it improves their business, IT organizations can gain a better understanding of what they can bring to the table to help the business succeed.

Considering CRM Consolidation Amid Corporate Merger Mania

With all the corporate combinations going on, the topic of CRM system consolidations inevitably comes up. There are valid reasons to keep multiple instances of CRM systems — but there are just as many valid reasons not to.

12 CIOs Who Are Earning Millions

Taking into account both base salaries and 'other' compensation, these 12 CIOs are raking in millions.

U.S. Lags in Broadband Speed Due to Serious Lack of Competition

The United States lags behind 24 other countries in average broadband speed, according to new research. The reason? A serious lack of competition among U.S. broadband providers.

4 Smartwatches (Almost) Ready for Business Use

Smartwatches may seem superfluous to some, but for business users on the go, these devices offer a promising way to look up information or even take phone calls without fumbling in a pocket or purse. If you think a smartwatch may be for you, consider

‘Cloud gives me a little bit of a headache,’ says Xerox CIO

Private Health Insurance Exchanges Poised for ‘Hypergrowth’

Public health insurance exchanges removed nearly 10 million American adults from the ranks of the uninsured. However, the sites were plagued with problems — and the second year of sign-ups may bring additional headaches. That leads some to suggest t

Flywheels, Crowdsourcing, and a New Office of the CTO

John Marcante, CIO and Managing Director of Vanguard, on communicating IT strategy and driving innovation

How Live Tweeting Is Changing Broadcast Media

Live tweeting by cast members and official accounts for TV shows is lifting the reach and engagement of their programs, according to Twitter. Read what happens when stars take to Twitter during the premiere of their show.

Mobility Forecast: BYOD and EMM in 2016

Helping today to shape the workplace of tomorrow

In-Flight Phone Calls Could Spark High-Altitude Brawls

Following a recent European ruling to let passengers access wireless networks throughout flights, a group of U.S. Congressmen told regulators that in-flight cellular calls are both annoying and dangerous.

Inside the Secret Clash of CIOs and CMOs

Publicly, CIOs and CMOs say they get along, but in the dark recesses of the enterprise, tensions abound. Hereu2019s why (warning: the 'why' comes from a decidedly CMO perspective).

Apple (Mostly) Not to Blame in iPhone 6 Plus ‘Bendgate’ Fiasco

If you buy a gigantic phone, pack it into a pair of skinny jeans, sit on it for 18 hours and find that it's bent, Apple's not to blame for the damage u2014 you are.

Pharma CIO Taps Into the Silicon Valley Talent Pool

AstraZeneca's global talent network includes a new center designed to recruit 'tech brains' from the Bay Area.

Intel Encourages Women to Pursue Cloud Training

Aiming to make cloud computing and DevOps training more accessible to women, Intel is sponsoring the IC3 Cloud Scholars program.

Online Daters Looking for Love In All the Wrong Places

New research suggests online daters marry less frequently and break up more often than traditional daters. One upside to digital dating: More dates.

How Social Media Can Influence High-Stakes Business Decisions

Social media is more than just amassing likes. Companies are using advanced social techniques to rehabilitate corporate reputations, uncover ideas for breakthrough products, and figure out what competitors are up to.

New Role for CIOs: Governance for Data Analytics

There's a new Wild West to be tamed: all those (uncoordinated) data analytics projects sprouting throughout your organization.

Open Internet Central to U.S. Trade Policy

Administration officials say they are sympathetic to U.S. cloud service providers' concerns that data-localization requirements, other restrictive policies and the fallout from Edward Snowden's revelations cut off access to foreign markets.

Progressive Insurance Uses Data Analytics to Fine-Tune Ad Strategy

Progressive Insurance deploys open-source data analytics software to optimize its ad strategy to drive new customers to its website to buy a policy.

Hybrid Cloud Is Hotel Hero

A hybrid cloud delivers IT efficiencies, and proprietary business intelligence tools, to help hundreds of hotel owners boost profitability.

Big Data Analytics Gets Smarter With Location-based Services

Mapping intelligence isn't just for retailers anymore. Advanced analytics uses location data to reveal new insights about customers and strategy.

Social Media Rehab for CIOs

From CEOs on Twitter to companies crowdsourcing product innovations or rescuing their reputations, social media strategy is becoming a core competency for CIOs and C-suites everywhere, writes Editor in Chief Maryfran Johnson. What should your company

CEO Says Big Data Drives Towing Business Forward

Technology has turned the towing business into an information business, according to Dave Ferrick, CEO of Agero.

Is the World as Flat as We Think?

IDG CEO Michael Friedenberg weighs the promise of globalization against the competitive realities of Internet business practices and security concerns.

How to Balance IT Onshoring and Offshoring

Three CIOs share their strategies for striking a balance between onshore and offshore IT resources to meet business needs.

Apple’s Disappearing iMessage Feature Just an Act

Apple just couldnu2019t help but throw itself into the rising tide of ephemerality when it updated iMessage in iOS 8. But SnapChat and WhatsApp are safe because Apple missed the mark completely.

Internet of Things Prompts IT to Borrow Startup Strategy

Whirlpool staffs like a startup for big IoT projects, asking IT, R&D, marketing and engineering to collaborate.

4 Tips to Help CIOs Land a Seat on the Board

Sitting on a corporate board is a great way for CIOs to gain exposure, new professional experience and some extra income. The good news is you don't need to serve on an S&P 500 or brand-name company boards in order to reap the benefits. (Inc

TED: Changing the World, One 15-Minute Presentation at a Time

If you get a chance to attend a TED event, do it, columnist Rob Enderle writes. The talks are specifically designed to be short, slide-free and inspiring. Even sponsored events are free of sales pitches and data-driven presentations.

Fuel Company Takes a Fresh Approach to IT Vendor Management

At Global Partners, IT teaches its vendors how to be strategic partners for the business, not just sell their shiny new boxes.

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements u2014 and potential litigation u2014 on your business.

Unlock the 4 Security Layers of BYOD

How a digital workspace on personal mobile devices can ensure the safety of companies and their employees